Dr. Fredric Gross MD Patient Reviews

Overall Review

3.4
  • 26 patient ratings
  • 7 comments

Last 12 months:

1.5 (-1.9)

7 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    12%
  • Neutral
    4%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    23%
  • Wait Time 21.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
April 9th, 2015
Awful
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor does not invest in his office. It is very unorganized and I would never recommend Dr. Gross!
Was this review helpful? Yes No

5.0 of 5
August 1st, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great all around. Great staff, great doctor, great service!
Was this review helpful? Yes No

5.0 of 5
July 23rd, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was very thankfull for Dr Gross. They told me I had cateracts and with surgery I could get my site back.He and the entire pratice were great.They walked me through the process.I had my right eye done first and about 6 weeks later the left. My site is better than ever. It"s nice to be able to see without a pair of glasses in each room of the house, car, and purse in order to read anything.Thank you Dr Gross and staff.
Was this review helpful? Yes No

5.0 of 5
July 1st, 2014
Travel
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
was great! So nice and made sure to explain everything he did/was going to do. I travelled all the way from New Jersey to see Dr. Gross for cataract surgery. Would highly recommend him to anyone!
Was this review helpful? Yes No

5.0 of 5
June 26th, 2014
Happy Days
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor and staff were great!
Was this review helpful? Yes No

5.0 of 5
June 26th, 2014
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best Doctor I have had in 20 years! And I have been to a lot of doctors.
Was this review helpful? Yes No

2.0 of 5
July 17th, 2013
Gross @ Norfolk Office
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office review not just for Dr. Gross. Appointments, waiting time, very poor. Appointments take a while to schedule, not really a problem, but based on my last three visits, i waited, over 20 minutes, over 45 minutes, and on third, although early(no wait) was told they couldn't see me because had to be seen by Gross before could have refraction test. so i missed half a day of work because they scheduled me for a refraction test when they shouldn't have. Already had check up scheduled with Gross for about 3 weeks later. Like another reviewer, I have seen that angry side of Gross, twice. Once at a staff member, i remember their scared look on their face, like a child being scolded, and another at me because i wasn't grasping something he was explaining was happening to me, probably something he sees everyday, but i was experiencing for the first time in 43 yrs. Then there's the guy that does the refraction test, does a good job, but don't expect any sense of decent bedside manner. he's doing his job and is dismissive or short when you ask questions, and of course tells you that test was an additional $40, AFTER he's already done it, so much for a choice. So, I was still willing to go back even with the personality quirks of Gross & the refraction guy. They had my records for years, Gross told me what was happening to me, which is essentially i'm getting old and that's what is going on with my eyes; and Refraction guy got prescription spot on. So i was going back. I'll deal with the quirks if the final results are good. Most recent visit though was when they scheduled me but wouldn't provide the service. So i'm done, i'll start over with someone else. It's just not worth to have to deal with all that.
Was this review helpful? Yes No

Nearby Doctors

Dr. Fredric Gross, MD is similar to these 3 Doctors near Chesapeake, VA.

Doctor

Dr. Steven Snyder

28 years experience

4.3 of 5

Doctor

Dr. Richard Carlson

be the first to rate this Doctor

Doctor

Dr. Eric Adams

25 years experience

4.4 of 5