Dr. Fernando Otero MD Patient Reviews

  • Vascular Surgery Walnut Creek, CA

Overall Rating

4.2
  • 6 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.8)

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 28.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

4.0 of 5
March 29th, 2012
non-return of $2000 deposit
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Before my surgery I was required to give this office a $2000 deposit to cover expenses for the Dr. and his assistant the insurance company may not have covered. My insurance paid the Dr. and assistant negotiated rates in full and after 4 1/2 months I'm still chasing my refund.
Was this review helpful? Yes No

1.0 of 5
October 27th, 2010
NOT DOING HIS JOB
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had two appointments with Dr. Otero in two weeks and both times I waited for OVER an hour and a half. I had all of my previous records and tests sent over ahead of time and verified with his nursing staff that he had recieved ALL of my previous tests. During my first appointmnet he mentioned that he had reviewed my tests. Then on my follow up appointment he claimed that my tests had never come in and he still needed to review them. So the wants me to book a third appointment? This guy does not spend anytime review a chart before the appointment. I informed him that he was fired and I will gladley take my upcoming surgery to another surgeon.
Was this review helpful? Yes No

5.0 of 5
March 2nd, 2010
This Doctor was to the point- no hassle
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His office staff got all the paperwork done, I never had to call to Check-in, they were very proficient. It was nice to find a doctor that had everything in order.
Was this review helpful? Yes No

Nearby Doctors

Dr. Fernando Otero, MD is similar to these 3 Doctors near Walnut Creek, CA.