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Fernando Otero Is this you?

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8 Ratings • 3 Comments

3.3
  • 4
  • 0
  • 1
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
28.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

non-return of $2000 deposit

Posted on March 29th, 2012

Before my surgery I was required to give this office a $2000 deposit to cover expenses for the Dr. and his assistant the insurance company may not have covered. My insurance paid the Dr. and assistant negotiated rates in full and after 4 1/2 months I'm still chasing my refund.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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NOT DOING HIS JOB

Posted on October 27th, 2010

I have had two appointments with Dr. Otero in two weeks and both times I waited for OVER an hour and a half. I had all of my previous records and tests sent over ahead of time and verified with his nursing staff that he had recieved ALL of my previous tests. During my first appointmnet he mentioned that he had reviewed my tests. Then on my follow up appointment he claimed that my tests had never come in and he still needed to review them. So the wants me to book a third appointment? This guy does not spend anytime review a chart before the appointment. I informed him that he was fired and I will gladley take my upcoming surgery to another surgeon.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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This Doctor was to the point- no hassle

Posted on March 2nd, 2010

His office staff got all the paperwork done, I never had to call to Check-in, they were very proficient. It was nice to find a doctor that had everything in order.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 19th, 2017

One Star

Posted on July 19th, 2017

Five Stars

Posted on April 16th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 30th, 2014

Five Stars

Posted on May 16th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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