The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Fernando Otero Is this you?

Rate Now

Share Your Experience

Have you seen Dr. Fernando Otero?

Ratings and Reviews

8 Ratings with 3 Comments

  • Excellent
    4
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    3
  • Excellent
    4
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
28.8 min

Showing 8 Ratings with 3 Comments

3.7 Rating

March 29th, 2012

non-return of $2000 deposit

Before my surgery I was required to give this office a $2000 deposit to cover expenses for the Dr. and his assistant the insurance company may not have covered. My insurance paid the Dr. and assistant negotiated rates in full and after 4 1/2 months I'm still chasing my refund.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

1.0 Rating

October 27th, 2010

NOT DOING HIS JOB

I have had two appointments with Dr. Otero in two weeks and both times I waited for OVER an hour and a half. I had all of my previous records and tests sent over ahead of time and verified with his nursing staff that he had recieved ALL of my previous tests. During my first appointmnet he mentioned that he had reviewed my tests. Then on my follow up appointment he claimed that my tests had never come in and he still needed to review them. So the wants me to book a third appointment? This guy does not spend anytime review a chart before the appointment. I informed him that he was fired and I will gladley take my upcoming surgery to another surgeon.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

5.0 Rating

March 2nd, 2010

This Doctor was to the point- no hassle

His office staff got all the paperwork done, I never had to call to Check-in, they were very proficient. It was nice to find a doctor that had everything in order.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

1.0 Rating

July 19th, 2017

1.0 Rating

July 19th, 2017

5.0 Rating

April 16th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 30th, 2014

5.0 Rating

May 16th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
  • Nearby Doctors

    Dr. Fernando Otero is similar to the following 3 Doctors near Walnut Creek, CA.

  • Dr. Negar Salehomoum

    Dr. Negar Salehomoum

    General Surgery, Residency

    Walnut Creek, CA 0 mi

    5.0
    (3)
    9
  • Dr. John Zink

    Dr. John Zink

    General Surgery, Critical Care Medicine, Trauma Surgery

    Walnut Creek, CA 0 mi

    5.0
    (4)
    8
  • Dr. Joseph Brandel

    Trauma Surgery, General Surgery

    Walnut Creek, CA 0 mi

    5.0
    (5)
    14