Ophthalmologists
25 years of experience

Accepting new patients
CHRISTUS St Catherine Health & Wellness
701 S Fry Rd
Ste 120
Katy, TX 77450
281-492-8982
Locations and availability (2)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

14

Total Reviews

5

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.4 of 4 stars
Promptness:
  • Currently 2.8 of 4 stars
Courteous Staff:
  • Currently 2.4 of 4 stars
Accurate Diagnosis:
  • Currently 3.2 of 4 stars
Bedside Manner:
  • Currently 3.6 of 4 stars
Spends Time with Me:
  • Currently 3.4 of 4 stars
Follows Up After Visit:
  • Currently 2.5 of 4 stars
Average Wait: 25 minutes
Some ratings provided by Yahoo.
  • Currently 4 of 4 stars
 |  show details
by WTH on Aug 20th, 2014

Very knowledgeable and professional; have been a patient for more than 10 years

  • Currently 3 of 4 stars
 |  ok  |  show details
by Maria Barrientes on Aug 14th, 2013

I really like Dr Romero but his staff is really rude & not helpful.Whenyou call for an appointment you are put on hold forever..They need more phone training,I have been in the waiting area and they answer the phone and not greet justa automatic " Dr Romero's can you hold? to every single call answered..I want to go back after 4 years but dread dealing with the front office staff.. debating to return..

  • Currently 4 of 4 stars
 |  Rude rude rude staff!!  |  show details
Feb 7th, 2012

Dr was great. But office staff was rude and unhelpful! Rudest people I have delt with!

  • Currently 2 of 4 stars
 |  show details
Jan 3rd, 2007 on yahoo.com

Office Staff: I agree. My husband saw Dr. Romero and seemed to like him, however I am having a time dealing with his staff on the insurance claim. They are terribly unhelpful.

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  • Currently 2 of 4 stars
 |  show details
Oct 19th, 2006 on yahoo.com

office staff is awful: Dr Romero is great but his office staff is awful have been a patient for eight years he seems to alot of turnover

Read Full Review at yahoo.com