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Patient Reviews ?

Overall Rating:
4.0
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Total Ratings

32

Total Reviews

5

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Average Wait: 25 minutes
Ease of Appointment:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 25 minutes
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Dr. is GREAT...however, Staff is rude, rude, rude show details Dr. is GREAT...however, Staff is rude, rude, rude
Jul 28th, 2016

We have been going to Dr. Romero for over 15 years...He is very knowledgeable and fantastic doctor...and that is the ONLY reason we keep going back and enduring his rude and stupid staff. They are more interested in talking on their cell phones on personal calls and being rude than doing their job. From horrible telephone etiquette, arguing with me about what the doctor advised me to do to giving out the wrong prescription that the doctor told them to do....it's very frustrating and makes Dr. Romero look bad.

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GET YOUR ACT TOGETHER show details GET YOUR ACT TOGETHER
by sharon on Oct 22nd, 2015

man when multiple people are complaining about your staff you need to make a change. Or is it your wife who will not allow you to improve the overall bad review of your practice

by WTH on Aug 20th, 2014

Very knowledgeable and professional; have been a patient for more than 10 years

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ok show details ok
by Maria Barrientes on Aug 14th, 2013

I really like Dr Romero but his staff is really rude & not helpful.Whenyou call for an appointment you are put on hold forever..They need more phone training,I have been in the waiting area and they answer the phone and not greet justa automatic " Dr Romero's can you hold? to every single call answered..I want to go back after 4 years but dread dealing with the front office staff.. debating to return..

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Rude rude rude staff!! show details Rude rude rude staff!!
Feb 7th, 2012

Dr was great. But office staff was rude and unhelpful! Rudest people I have delt with!

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