Dr. Florinda Piano MD Patient Reviews

  • Family Medicine Burbank, CA

Overall Rating

3.6
  • 14 patient ratings
  • 5 comments

14 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    21%
  • Poor
    14%
  • Bad
    14%
  • Friendly Staff
  • Promptness
  • Wait Time 20 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
August 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Never a problem....yes, Dr. Piano is very busy, heavily booked, but worth waiting for! She makes a clear diagnosis and renders wonderful health care. She has been our family care doctor for years and is trusted and loved!
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5.0 of 5
October 4th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Quema was the best doctor i ever met. She answered all my questions and spent time with all our health concerns. The waiting time is amazing...never had this experience.....didn't even had a chance to finish my paperworks and i was already called in. I highly recommend this office.
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5.0 of 5
May 20th, 2011
Senior Patient
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Took time to explain issues. Staff were very professional.
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5.0 of 5
November 3rd, 2010
My experience....
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Piano has been my Doctor for several years now. I have one PRO and one CON to say about her. The Con: I recall a few years ago asking her to Test me for ALL STDs out there I didnt want to give too many details as to why I wanted it done, its embarrassing enough as it is but the truth was, I had recently started dating, and I wanted to be sure all was OK, as I would expect any of my partners to do I had never gotten tested for STDs, so I was embarrassed to even ask Well, of course, she asked why I felt I should be tested. Granted, I assume Doctors need to ask, so that they can check you out themselves However, I felt slight, or should I say STRAIGHT OUT Judgement!I was vauge, and said just to be sure But I swear, she sighed loudly, even rolled her eyes!!! And continued on to lecture me about how I shouldnt be having unprotected sex, but the judgement in her voice made me want to crawl under the exam table, I felt so shamed for even requesting it and there I was walking in thinking how responsible I was for getting checked! The entire exam was awkward, and uncomfortable she was not happy!... and I was not either.That was however, the only time she was a bit rude perhaps she was having a bad day.All my other visits have been pleasant.The PRO: I was dying one day of a terrible back pain that followed with a high temperature, and chills, and the whole chi-bang!... I went to her, thinking shed have to refer me to a specialist but luckily, she figured out what was wrong with me right away and since she saw me looking like sh*t, she gave me free sample medications, so that I wouldnt waste my time waiting for a Pharmacy to fill my prescription, which let me tell you, when you feel as crappy as I was, the last thing you wanna do is run around town to get what you need to feel better.She was sweet, compassionate, and I didnt feel bad for walking in without an appointment.Every visit, she listens to my concerns, and advises me well. She now has a newer Doctor in her office, Dr. Navarro who is soo sweet, and young!!!I like her too and the lady in the front office IS SOOOOO NICE!!!
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1.0 of 5
June 17th, 2009
Doesn't listen to concerns
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Piano ddidn't listen to my concerns of being allergic to prescribed medication. I suffered a severe allergic reaction and ended up in the emergency room for two days.
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1.0 of 5
July 21st, 2016
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5.0 of 5
July 11th, 2016
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3.0 of 5
May 25th, 2016
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3.0 of 5
April 25th, 2016

5.0 of 5
April 7th, 2016
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5.0 of 5
March 8th, 2016

2.0 of 5
July 27th, 2015
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