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Dec 30th, 2014

I have to say the nurses, midwives & doctors are so nice & easy to talk to. However, I am writing on behalf of Sohpue, a receptionist type staff member who was the least professional, offensive & rude staff member I have ever come across in a doctors office. Instead of taking my concerns and saying " I'm sorry about that, I understand," she lectured me and attacked me. They lost a patient in me sadly.

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Dr Sattar's office show details Dr Sattar's office
Jan 24th, 2014

THe only problem that I have with Dr Sattars office is that the Administrative staff is not courteous at all! All I have had are problems with them since the birth of my baby. I had scheduled a surgery and the day of my pre op, I had a fire at my house. As I was very busy dealing with other things, I did not get a chance to cancel that appt. I spoke to someone over the next day or two and let her know that I was going to have to hold off on this surgery. I was told that this was okay as this was an elective surgery. In the mean time, I have had other medical issues that resulted in me having a emergent surgery. I decided that this was more important than having a tubal ligation. They are charging me $100 fee because I never cancelled the surgery!! I understand that surgical time is very slim for the doctor, but I believed that this was already cancelled. Now I am trying to set up my annual exam and speak about issues that I am having and they are stating that I cannot make an appt until this is paid. THey don't want to listen to anything that I have to say. I have tried to explain this whole thing and they don't let me. I doubt that I will be going back to that office and it is unfortunate as I really like the doctors and NP's there.