Dr. Fouad Sattar MD Patient Reviews

  • Obstetrics and Gynecology Schenectady, NY

Overall Rating

3.2
  • 6 patient ratings
  • 2 comments

Last 12 months:

1.0 (-2.2)

2 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    33%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25 minutes

Showing 1 - 2 reviews

2.0 of 5
December 30th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have to say the nurses, midwives & doctors are so nice & easy to talk to. However, I am writing on behalf of Sohpue, a receptionist type staff member who was the least professional, offensive & rude staff member I have ever come across in a doctors office. Instead of taking my concerns and saying " I'm sorry about that, I understand," she lectured me and attacked me. They lost a patient in me sadly.
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4.0 of 5
January 24th, 2014
Dr Sattar's office
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
THe only problem that I have with Dr Sattars office is that the Administrative staff is not courteous at all! All I have had are problems with them since the birth of my baby. I had scheduled a surgery and the day of my pre op, I had a fire at my house. As I was very busy dealing with other things, I did not get a chance to cancel that appt. I spoke to someone over the next day or two and let her know that I was going to have to hold off on this surgery. I was told that this was okay as this was an elective surgery. In the mean time, I have had other medical issues that resulted in me having a emergent surgery. I decided that this was more important than having a tubal ligation. They are charging me $100 fee because I never cancelled the surgery!! I understand that surgical time is very slim for the doctor, but I believed that this was already cancelled. Now I am trying to set up my annual exam and speak about issues that I am having and they are stating that I cannot make an appt until this is paid. THey don't want to listen to anything that I have to say. I have tried to explain this whole thing and they don't let me. I doubt that I will be going back to that office and it is unfortunate as I really like the doctors and NP's there.
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