Dr. Frances Green-Su MD Patient Reviews

  • Pediatrics Baltimore, MD

Overall Rating

  • 8 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.4)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 60 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
August 16th, 2010
Poor Service
Wait time
60 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Services rendered at this location by the physician's were satisfactory. However, appointments are very hard to come by. With an appointment, I have waited over an hour for service (on several occasions). It's very difficult to attain records or get questions answered because you always have to wait for a call back. Some of the receptionist are rude. This was by far the worst customer service I have received by a physicians office. Needless to say my children are going elsewhere.
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