Dr. Frances Green-Su MD Patient Reviews

  • Pediatrics Baltimore, MD

Overall Rating

4.3
  • 8 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.3)

8 Patient Reviews

  • Excellent
    50%
  • Great
    25%
  • Good
    25%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 60 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

3.7 of 5
August 16th, 2010
Poor Service
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Services rendered at this location by the physician's were satisfactory. However, appointments are very hard to come by. With an appointment, I have waited over an hour for service (on several occasions). It's very difficult to attain records or get questions answered because you always have to wait for a call back. Some of the receptionist are rude. This was by far the worst customer service I have received by a physicians office. Needless to say my children are going elsewhere.
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5.0 of 5
March 27th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
March 24th, 2017
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3.0 of 5
October 27th, 2016
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4.0 of 5
February 15th, 2016
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5.0 of 5
November 2nd, 2015
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5.0 of 5
October 30th, 2014
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5.0 of 5
August 14th, 2014
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