Overall Review

3.8
  • 35 patient ratings
  • 6 comments

Last 12 months:

4.1 (+ 0.3)

6 Patient Reviews

  • Highly Satisfied
    49%
  • Satisfied
    17%
  • Neutral
    11%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    9%
  • Wait Time 20.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
November 23rd, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I has to wait almost 3 months for an appt. Perhaps there is a reason why Dr. Marchant is so booked. I had seen another ENT and he informed me that there was nothing wrong with my sinuses,. I knew I ha an infection, but the ENT did not thoroughly examine me.Dr. Marchant was empathic, kind, and caring. She put i tube in each nostril and saw that I had a bad infection and extreme inflammztion
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1.0 of 5
March 9th, 2016
Not happy
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Can't talk to her after appt even when u are getting worse. Can't get follow up appt.
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3.0 of 5
November 3rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She explained everything to me in terms I could understand, spent time with me and has an easy doctor-patient bedside manner.
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2.0 of 5
August 1st, 2014
CANNOT GET AN APPOINTMENT
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was so fortunate when my internist recommended Dr. Marchant. I saw her for a few follow-up appointments that she had me schedule when I left her office. Unfortunately, I was never able to get another appt. She was always booked and when I had an emergency (twice), I was given a list of other ENT's to call. Therefore, I had to change doctors and still miss Dr. Marchant--who is exceptional. Something is wrong somewhere. This also happened to a friend of mine.
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4.0 of 5
July 6th, 2013
Difficult to get an Appointment
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dt. Marchant is an exceptional physician, and she is kind and caring.I feel confident in her superior expertise. HOWEVER, it is impossible to get an appointment with her--even for emergencies. Twice I had an emergency and the receptionist gave me a list of other ENT's to call. I was told that she was even too busy to phone me. I am saddened that I had to find another ENT, and have already seen 2 others and am not satisfied with either of them. However, at lease I can get an appointment.
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5.0 of 5
October 11th, 2011
Superb Care, Patience and Friendliness/Professionalism
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Marchant and her staff are very cordial and absolute professionals!! Dr Marchant is a very outstanding doctor and also extremely helpful and understanding. She definitely stands out among many others!!
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