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Dr. Francine Samuels Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
30.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Have you seen Dr. Francine Samuels?


15 Ratings with 4 Comments

1.0 Rating

June 2nd, 2017

MDs, RNs & staff doesn't care about your child's illness

Seems that whether your child is a new patient or an established patient they will not be able to schedule an appointment 4 at least 1 month. Even if you describe that your child is sick, vomiting, having painful episodes of diarrhea w/blood it just doesn't matter. You can call until your fingers fall off, speak to Gallo in the front office or either of the 2 RNs & you still won't have a chance of having your sick child seen. Don't waste your time or allow your child to suffer there.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 16th, 2015

Dr. Samuels did not give a clear diagnosis for my daughter. My daughter had stomach issues since birth and Dr. Samuels did not even give a physical examination to my daughter; she just chalked it up to reflux and a milk protein allergy. the nurses did not even check her vitals just her weight and height. I had to do my own research on infant reflux in order to request a medication because the initial medication dr. Samuels put her on made her vomit all her food after every dose. My daughter was misdiagnosed with a milk protein allergy. I only saw Dr. Samuels once and then was only seen by a nurse practitioner. When asking if she was heme positive with blood in her stool I was given this response by the nurse practitioner: "it looks to be negative but it wants to be positive". I was told to go on an elimination diet for a diagnosis that my daughter does have. Then it took 3 days for a prescription to get to the pharmacy. I leave voicemails for the nurses and office staff and am told that I never left a voicemail. I am so disappointed with this doctor and staff I will ask my regular pediatrition to recommend a better gastroenterologist.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 17th, 2013

Awesome GI doc

Dr Samuels is an amazing peds GI doc. She diagnosed my newborn with reflux, prescribed medication and our baby gained weight appropriately. Dr Samuels got the diagnosis correct and quickly and put us at ease with a very stressful situation. I highly recommend her as an extremely competent peds GI DOC

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 2nd, 2011

she's great!

My daughter had been extremely sick and therefore she was really nervous on seing the doctor. She made my daugther feel good about herself, explained everything single thing she was going to do while examining her. She's really nice also to me as a parent, she was really caring. She's extremely patient. She is not only a great physician but also good human being, you can tell she likes children.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

August 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 14th, 2016

5.0 Rating

August 5th, 2015

5.0 Rating

April 20th, 2015

5.0 Rating

December 22nd, 2014

5.0 Rating

October 10th, 2014

5.0 Rating

July 8th, 2014

5.0 Rating

January 13th, 2012

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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