Dr. Francis Mase MD Patient Reviews

Overall Rating

3.6
  • 21 patient ratings
  • 4 comments

Last 12 months:

2.3 (-1.3)

4 Patient Reviews

  • Highly Satisfied
    48%
  • Satisfied
    19%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    24%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 16 minutes

Showing 1 - 4 reviews

5.0 of 5
December 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His staff in the Wilmington office are the best
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5.0 of 5
March 31st, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have had him since I was born I'm now 19 great doctor and can say he's a friend
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1.0 of 5
October 11th, 2011
nice doctor..but
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. mase' is a very nice doctor overall as a person, but as a doctor he has misdiagnosed both my son AND my neice. Both landing them in the hospital for extended periods of time because based on his "diagnosis" it was just a stomach virus....In the beginning he was fine with both of my children, but now my children are older and i have moved both of them out of his office and my neice has long been moved out of his office. The office staff well that's another thing.....the staff Victoria/April both have very nasty overall attitudes that's just NOT needed especially dealing in the field that you are!!! WOW. I would NOT recommend anyone to this office and infact has since stopped recommending people to this practice.
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2.0 of 5
May 22nd, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The Doctor does not value the concerns of parents regarding their child.
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