Surgeons, Urologist
29 years of experience

Accepting new patients
Urology Associates of Lancaster
175 Martin Ave
Ste 300
Ephrata, PA 17522
717-738-4700
Locations and availability (5)

Patient Reviews ?

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

5

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 2.3333333333333 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 1.3333333333333 of 4 stars
Bedside Manner:
  • Currently 2 of 4 stars
Spends Time with Me:
  • Currently 2.3333333333333 of 4 stars
Follows Up After Visit:
  • Currently 2 of 4 stars
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  Office logistics poor, keeping a schedule unacceptable  |  show details
Mar 24th, 2013

Many mistakes made with the scheduling, instructions, follow-up and the sharing of results. Last two appointments I never saw the dr. First time it was an emergency and the last time he was an hour behind. Did not get a courtesy call on the delay and if I did, I would have been able to save my entire day. Instead, I blew a day, did not get the help I needed and I am now looking for a new doctor. The irony here is that if I pulled that I would have been billed for a no show. Where is the justice here?

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  • Currently 3 of 4 stars
 |  show details
Feb 23rd, 2013

Dr Rommel tried to help my son with his urology issue. When he couldn't help us any longer he did a wonderful job of recommending us to go to duPont Childrens Hospital in Delaware. He did call us a few times to see what the outcome was with my son. He was very nice to us whenever we were in his office and made my son feel at ease. I wish I could say the same thing about his staff. My son had surgery a few weeks ago @ duPont and he came home with a catheter in him for 2 wks. When I called Dr Rommel's office for help with his catheter tape, the nurse told me they don't have anything to help me, and refused to allow me to talk to Dr. Rommel. I found this very unprofessional and disturbing.

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