Dr. Francis Tapia MD Patient Reviews

  • General Surgery Terre Haute, IN

Overall Rating

4.0
  • 8 patient ratings
  • 1 comment

Last 12 months:

4.5 (+ 0.5)

1 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    63%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    0%
  • Wait Time 21.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
September 24th, 2011
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have to begin this by saying that I couldn't be happier with my surgery that was performed by Dr. Tapia. I had no complications and healed quickly. My dissatisfaction is not with the surgeon but with his office staff. In order for my employer to receive the necessary paperwork for FMLA, I basically had to beg to speak to somebody in the office that could tell me why these papers had not been faxed. On the rare occasion that I was able to speak to the office manager, I was told repeatedly that they had been faxed, only to find out that they had not. When I asked if I could pick up the paperwork myself, I was told that this was not allowed. I left several messages and not one was returned. I was even hung up on, by a receptionist named Millie, when I asked about my FMLA paperwork. I understand that offices are being flooded with paperwork, but it took 2 months before this was resolved. Not only is that 2 months of waiting for FMLA paperwork to be complete, but also 2 months of waiting for the short-term disability that I was entitled to during my surgery and recovery. I have never written a review for anything in my life, but the level of unprofessionalism displayed by this office staff was pretty astounding, frustrating, and at times flat-out ridiculous!
Was this review helpful? Yes No

Nearby Doctors

Dr. Francis Tapia, MD is similar to these 3 Doctors near Terre Haute, IN.

Doctor

Dr. Rosa Turcios

24 years experience

be the first to rate this Doctor

Doctor

Dr. John Aucar

30 years experience

be the first to rate this Doctor

Doctor

Dr. Belarmino Frogozo

43 years experience

4.4 of 5