Dr. Francisco Castillos MD Patient Reviews

Overall Review

3.7
  • 22 patient ratings
  • 5 comments

Last 12 months:

4.7 (+ 1.0)

5 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    23%
  • Wait Time 11.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

4.0 of 5
March 7th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is the best.
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5.0 of 5
March 11th, 2014
Great service
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I need a doctor to listen to me and I found him. Doesn't matter where he will go, I will follow him. Thank you for everything you done for me.
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1.0 of 5
November 26th, 2013
don't go here
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor was condescending. He quoted a lot of other sources telling me about this organization and that Did not seem to actually know how to be a doctor. I came for a physical exam but he did not exam me. Nurse was off the day I went, only had a phlebotomist. He tried to draw my blood and missed, tried to stick me a second time with same needle but i did not allow. I overheard his wife, who is the office manager, making racists comments. She stated, "she isn't like regular black people". I will not go back.
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5.0 of 5
October 5th, 2012
New office in Wake Forest is great!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I used to go to Eastern Carolina Medical in Rocky Mount and endured long waits and some rude service in less than inviting surroundings. Dr. Castillos's new office is a breath of fresh air, well worth the drive and his patient centered focus is a tremendous improvement. If you want personalized care, this is the place to go.
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5.0 of 5
July 17th, 2012
Wait time
10 minutes
very nice doctor the best I ever been spend allot time with me even called to check up on me
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