Dr. Francisco Moreno MD Patient Reviews

Overall Review

3.9
  • 16 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 1.1)

6 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    19%
  • Wait Time 12.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
August 22nd, 2015
Amazing Dr
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is wonderful as well as his staff. The day I went back for my follow up after my 1st ear surgery which was 2 days later, my mother had passed away that morning. When i got there to have the shell removed they took me straight back and he told me how sorry he was. He as well as the staff were very comforting. I recommend him to everyone that says they need to see and E.N.T. He also worked on my grandson who was 3. They did a wonderful job with him also.
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5.0 of 5
April 23rd, 2014
Very pleasant experience
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Moreno has operated on two of my children AND my husband within the last 2 months. The kids did great and have such an easier time breathing now. My husband had major post op complications due to the severely enlarged/scarred/infected tonsils he had, he hemorrhaged the day after surgery and I had to call 911. The EMT's actually told him it was normal and going to the hospital would do nothing because all they would do was give him ice chips. He was so weak, he had lost so much blood (it filled the entire bathroom sink!!!). I was still worried and called his office and the nurse pulled him directly to the phone. He advised an immediate trip to the ER. To our surprise, we were greeted with a surgical team awaiting his arrival. Dr. Moreno had traveled from Knoxville to Sevierville at the speed of light to prevent my husband from bleeding to death. After the emergency surgery, he told me to call any time, day or night, with any questions at all. He has been a man of his word because I have needed to call several times, and he walked me through it all. They have called so many times since just to check on him. I am personally very thankful for his service to our family.
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1.0 of 5
March 1st, 2013
Wait time
20 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Think about things like... What was most memorable? What did you like or dislike? What would you tell a friend? Would you choose this doctor again?
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5.0 of 5
March 12th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Moreno is a wonderful physician. He is very caring,down to earth, and has the patients best interest in mind.
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5.0 of 5
September 8th, 2009
great doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to see Dr. Moreno for a continuous sore throat. I had my tonsils removed 2 weeks ago. He and his staff were very nice/courteous. I would reccomend him and his services to anyone!
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2.0 of 5
December 15th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
After he talked me into sinus surgery, he wanted nothing to do with my continuing sinus problem. Took the money and ran.
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