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Dr. Frank Burns Is this you?

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Diabetic Macular Edema

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Ratings and Reviews

22 Ratings with 5 Comments

  • Excellent
    8
  • Great
    4
  • Good
    3
  • Poor
    2
  • Bad
    5
  • Excellent
    8
  • Great
    4
  • Good
    3
  • Poor
    2
  • Bad
    5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
22.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 22 Ratings with 5 Comments

5.0 Rating

December 21st, 2011

Great Doctor treated me like I was his best friend!

After a short wait in the waiting room, least they have nice TVs, and it was really busy..Everybody comes to see this guy so it can be expected, I got back to the room and the Dr's nurse came in to see me..I have uveitis (spell?). She was super nice and was very caring to keep the lighting low to help me. He came in very shortly after than and couldnt have been any nicer or more knowledgeable. He explained exactly what was going on, what he was going to have me do to treat it. He explained this very plainly and didnt try to talk over my head. Gave me a good handshake and encouraging words as well finished up (no wonder why so many folks come to see this guy). His treatment was successful in a week or so. I actually saw one of his nurses at the grocery store and she asked how I was doing. Great practice!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 29th, 2011

very impersonal

His staff is absolutely wonderful, he is too busy to spend any time with you Does not listen to what you say and is ver abrupt will not be returning to his practice

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 3rd, 2011

I found the office staff to be exceptional, and the Doctor couldn't have been nicer or more professional.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 15th, 2010

Seems quite competent and knowlegeable and answers all my questions clearly and concisely.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 14th, 2009

Poor attention

This is the second time Ive been to see Frank Burns. The first time went fine. This second time was terrible. After a medium wait I saw his nurse who was very nice. However when I actually saw the Dr. He was very rude and did not let me ask questions. I saw him for under 2 minutes. I had to interrupt his "see you next time" speech to ask my question. He did not write my script but rather passed it off and I've had to go back once already because there was an error and when I went to order contacts there was another error and with my own glasses prescription. Terrible experience- I willl never come back.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

September 14th, 2017

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

June 23rd, 2017

4.0 Rating

April 11th, 2017

5.0 Rating

February 20th, 2017

4.0 Rating

December 7th, 2016

1.0 Rating

November 28th, 2016

1.0 Rating

November 28th, 2016

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