Dr. Frank Burns MD Patient Reviews

  • Ophthalmology Louisville, KY

Overall Rating

3.5
  • 21 patient ratings
  • 5 comments

Last 12 months:

3.1 (-0.4)

21 Patient Reviews

  • Excellent
    38%
  • Great
    19%
  • Good
    14%
  • Poor
    5%
  • Bad
    24%
  • Friendly Staff
  • Promptness
  • Wait Time 23 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
December 21st, 2011
Great Doctor treated me like I was his best friend!
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
After a short wait in the waiting room, least they have nice TVs, and it was really busy..Everybody comes to see this guy so it can be expected, I got back to the room and the Dr's nurse came in to see me..I have uveitis (spell?). She was super nice and was very caring to keep the lighting low to help me. He came in very shortly after than and couldnt have been any nicer or more knowledgeable. He explained exactly what was going on, what he was going to have me do to treat it. He explained this very plainly and didnt try to talk over my head. Gave me a good handshake and encouraging words as well finished up (no wonder why so many folks come to see this guy). His treatment was successful in a week or so. I actually saw one of his nurses at the grocery store and she asked how I was doing. Great practice!
Was this review helpful? Yes No

1.0 of 5
September 29th, 2011
very impersonal
Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
His staff is absolutely wonderful, he is too busy to spend any time with you Does not listen to what you say and is ver abrupt will not be returning to his practice
Was this review helpful? Yes No

5.0 of 5
February 3rd, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I found the office staff to be exceptional, and the Doctor couldn't have been nicer or more professional.
Was this review helpful? Yes No

5.0 of 5
March 15th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Seems quite competent and knowlegeable and answers all my questions clearly and concisely.
Was this review helpful? Yes No

1.0 of 5
July 14th, 2009
Poor attention
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This is the second time Ive been to see Frank Burns. The first time went fine. This second time was terrible. After a medium wait I saw his nurse who was very nice. However when I actually saw the Dr. He was very rude and did not let me ask questions. I saw him for under 2 minutes. I had to interrupt his "see you next time" speech to ask my question. He did not write my script but rather passed it off and I've had to go back once already because there was an error and when I went to order contacts there was another error and with my own glasses prescription. Terrible experience- I willl never come back.
Was this review helpful? Yes No

3.0 of 5
June 23rd, 2017
Was this review helpful? Yes No

4.0 of 5
April 11th, 2017
Was this review helpful? Yes No

5.0 of 5
February 20th, 2017
Was this review helpful? Yes No

4.0 of 5
December 7th, 2016

1.0 of 5
November 28th, 2016
Was this review helpful? Yes No

1.0 of 5
November 28th, 2016
Was this review helpful? Yes No

4.0 of 5
August 18th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

Nearby Doctors

Dr. Frank Burns, MD is similar to these 3 Doctors near Louisville, KY.