Dr. Frank Casella DO Patient Reviews

Overall Rating

3.8
  • 8 patient ratings
  • 1 comment

Last 12 months:

3.0 (-0.8)

1 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
May 21st, 2016
Missed Kidney Cancer DX
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While waiting for Dr. Casella to enter the exam room I noticed a sign listing the symptoms of Kidney Cancer. I had all of them except weight loss. Instead I was gaining weight due to fluid retention. When I mentioned this to him he scoffed at me in disgust and waved my chart in the air saying, "You don't have kidney cancer!" It was the last time I saw him. Two years later I had a partial nephrectomy in Philadelphia to remove a plum sized renal cell Chromophobe carcinoma. In other words - kidney cancer. My Philly dr said we caught it just at the point where "these things start to cause problems." He felt the cancer should've been caught earlier. It took me a long time to get the help I needed but now I'm cancer free and very lucky.
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