Dr. Frank Custureri MD Patient Reviews

  • Internal Medicine Palm Beach Gardens, FL

Overall Rating

4.3
  • 13 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.7)

3 Patient Reviews

  • Highly Satisfied
    77%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    15%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 41.3 minutes

Showing 1 - 3 reviews

5.0 of 5
August 14th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Peggy front desk girl was great. Dr was fantastic wish I had been going to him a long time ago. Thank you highly recommend him
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4.0 of 5
October 2nd, 2014
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff ignores patients by lack of a greeting & eye contact & indifference. Should be replaced.
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1.0 of 5
September 8th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
As one of his patients, he failed miserably when I ended up in the local emergency room. Despite calling his office and his beeper to let him know where I was he never showed up. I was eventually transported to a major medical center due to my serious medical condition. He never once called to check on me. He never came to the emergency room, despite it being two blocks from his office and me being there numerous hours and numerous calls to his office. He seems nice in his office, although you wait FOREVER to see him, but when the 'chips are down,' he, for me, was a no show. I do have to say he apologized later. But when I REALLY needed him, he wasn't there and I was left without a medical advocate for myself and went through a horrendous experience as a result.
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