Dr. Frank Derr MD Patient Reviews

  • Ophthalmology Rochester Hills, MI

Overall Rating

3.7
  • 3 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.3)

3 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 33.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 3 reviews

1.0 of 5
January 23rd, 2014
Patient
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
A long time patient I have had rude treatment from the desk staff from time to time. Due to change in health care insurance it took a number of calls to obtain an appointment. Once insurance was obtained I was informed Dr Derr participated. I tried to give the specifics of the plan over the phone but was told "Just bring your card in". Bear in mind I was assured over the phone very call they were participating. Upon arrival and card presentation I was informed they do not participate. Nice waste of time. I would highly recommend finding another Ophthalmologist. Very poor staff!
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5.0 of 5
December 13th, 2011
great experience
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
His bedside manner was caring and considerate. He answered my questions and took care of the problem. I feel real comfortable recommending this Dr. for any one! My entire family goes to Dr. Derr. Thank you for being you!
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5.0 of 5
January 25th, 2017
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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