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Dr. Frank Derr Is this you?

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Ratings and Reviews

4 Ratings with 2 Comments

  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    1
  • Excellent
    3
  • Great
    0
  • Good
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  • Poor
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    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
33.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 4 Ratings with 2 Comments

1.0 Rating

January 23rd, 2014

Patient

A long time patient I have had rude treatment from the desk staff from time to time. Due to change in health care insurance it took a number of calls to obtain an appointment. Once insurance was obtained I was informed Dr Derr participated. I tried to give the specifics of the plan over the phone but was told "Just bring your card in". Bear in mind I was assured over the phone very call they were participating. Upon arrival and card presentation I was informed they do not participate. Nice waste of time. I would highly recommend finding another Ophthalmologist. Very poor staff!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 13th, 2011

great experience

His bedside manner was caring and considerate. He answered my questions and took care of the problem. I feel real comfortable recommending this Dr. for any one! My entire family goes to Dr. Derr. Thank you for being you!

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 2nd, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 25th, 2017

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

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