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Frank H Gonzales MD Patient Reviews

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Overall Review

3.0
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 2.0)

3 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    38%
  • Wait Time 43 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
March 5th, 2014
Review
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gonzales is really a great Doctor. We have lived in Eagle Pass all our lives and he is a rare great doctor. The other doctors in Eagle Pass are always "forcing" us to go to them but Dr. Gonzales manipulates or intimidates us to go to him like the other doctors that practice there. He helps me with my diabetes and blood pressure. He is really a doctor who knows about how to treat the patient in the best way. Since I tell my other relatives not to worry about me since I am under great care, they are happy and will not be taking me to another doctor our of town. Thank you Dr. Gonzales
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1.0 of 5
December 2nd, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was kept on hold on the phone for over 30 minutes - my call was never serviced. The attendant was rude - on both occassions. You're forced to come in and pay for a visit just to get a refill on your prescription. It's a rip-off if you ask me....
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1.0 of 5
September 7th, 2011
Devestated,
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The Doctor overmedicated me causing my heart to almost stop (25 beats a minute)was taken to hospital and then to san antonio. It was the scariest thing that has ever happened to me. I trusted this dr. and look what happened. I will never trust this Dr. or recommend him to anyone again.
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