Dr. Frank Iannetta MD Patient Reviews

  • Family Medicine Montville, NJ

Overall Rating

3.8
  • 12 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.2)

12 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    25%
  • Poor
    17%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 6.7 minutes

Showing 1 - 12 reviews

5.0 of 5
June 29th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Iannetta is the best. He never rushes you. He always takes the time to speak with you.
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3.7 of 5
January 25th, 2013
Disorganized office environment
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Primarily my dislike revolves around the office this Doctor works in. Doctor is fine but office atmosphere is not. Office staff seems very incompetent and disorganized. No one pays attention to the patients at check out and sit with their backs to the counter and continue working on their computers. Should designate a receptionist that works directly with patients at check in and check out and have that be their only responsibility because it seems that office personal are not capable of multitasking.Office scheduled me in thier system on wrong day and sent me a bill for no show fee, billed me for a preventative office visit which is 100% covered by my insurance, were rude and had no sense of urgency when I requested a doctor prior authorization in order to obtain perscription coverage.
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3.7 of 5
August 5th, 2012
issues with requests outside of office hours
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
When a request related to insurance is made outside of an appointment,there appears to be a lack of cooperation. It is not clear if the problem is the nurse Katharine, who can be downright nasty in person (as experienced on 3 occasions), or if the problem is Dr Ianetta, who is always amiable in person.This is something that needs to be corrected, whatever the source.
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2.3 of 5
May 14th, 2012
Good but for only Healthy People
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It is a good Dr. but only for well and healthy people. [those people do not need a doctor anyway]If you have any health issue, they will not help you.Every time you have a Sick patient urgent appointment you will see a different Doctor, very slow progress, and no follow up for test results.
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5.0 of 5
August 19th, 2016
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5.0 of 5
December 14th, 2015
Appropriate Follow-up
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5.0 of 5
July 16th, 2015
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3.0 of 5
June 9th, 2015
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5.0 of 5
October 19th, 2014
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5.0 of 5
September 14th, 2014
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2.3 of 5
November 24th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

1.0 of 5
October 24th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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