Dr. Frank Iannetta MD Patient Reviews

Overall Review

3.8
  • 12 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.2)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    8%
  • Appropriate Followup
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 6.7 minutes

Showing 1 - 4 reviews

5.0 of 5
June 28th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Iannetta is the best. He never rushes you. He always takes the time to speak with you.
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4.0 of 5
January 25th, 2013
Disorganized office environment
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Primarily my dislike revolves around the office this Doctor works in. Doctor is fine but office atmosphere is not. Office staff seems very incompetent and disorganized. No one pays attention to the patients at check out and sit with their backs to the counter and continue working on their computers. Should designate a receptionist that works directly with patients at check in and check out and have that be their only responsibility because it seems that office personal are not capable of multitasking.Office scheduled me in thier system on wrong day and sent me a bill for no show fee, billed me for a preventative office visit which is 100% covered by my insurance, were rude and had no sense of urgency when I requested a doctor prior authorization in order to obtain perscription coverage.
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4.0 of 5
August 4th, 2012
issues with requests outside of office hours
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When a request related to insurance is made outside of an appointment,there appears to be a lack of cooperation. It is not clear if the problem is the nurse Katharine, who can be downright nasty in person (as experienced on 3 occasions), or if the problem is Dr Ianetta, who is always amiable in person.This is something that needs to be corrected, whatever the source.
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2.0 of 5
May 14th, 2012
Good but for only Healthy People
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It is a good Dr. but only for well and healthy people. [those people do not need a doctor anyway]If you have any health issue, they will not help you.Every time you have a Sick patient urgent appointment you will see a different Doctor, very slow progress, and no follow up for test results.
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