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Have you seen Dr. Frank Iannetta?
August 24th, 2017Great DR
June 29th, 2015
January 25th, 2013Disorganized office environment
Primarily my dislike revolves around the office this Doctor works in. Doctor is fine but office atmosphere is not. Office staff seems very incompetent and disorganized. No one pays attention to the patients at check out and sit with their backs to the counter and continue working on their computers. Should designate a receptionist that works directly with patients at check in and check out and have that be their only responsibility because it seems that office personal are not capable of multitasking.Office scheduled me in thier system on wrong day and sent me a bill for no show fee, billed me for a preventative office visit which is 100% covered by my insurance, were rude and had no sense of urgency when I requested a doctor prior authorization in order to obtain perscription coverage.
August 5th, 2012issues with requests outside of office hours
When a request related to insurance is made outside of an appointment,there appears to be a lack of cooperation. It is not clear if the problem is the nurse Katharine, who can be downright nasty in person (as experienced on 3 occasions), or if the problem is Dr Ianetta, who is always amiable in person.This is something that needs to be corrected, whatever the source.
May 14th, 2012Good but for only Healthy People
August 19th, 2016
July 16th, 2015
June 9th, 2015
October 19th, 2014
September 14th, 2014
November 24th, 2012
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