Overall Review

3.8
  • 24 patient ratings
  • 6 comments

Last 12 months:

4.0 (+ 0.2)

6 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 43.1 minutes

Showing 1 - 6 reviews

1.0 of 5
February 25th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dont go here Secretary Lillian does not know how to treat people she lies when you have to correct her about ur bill or an appointment she gave the dr good at first but after a while he doesn't have the sense to get the correct test done to properly diagnose you u go to hime for one thing he keeps treating you for down the road you find out you have a lot more going on he doesn't know how to order the proper test or send you to someone who can
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2.0 of 5
May 23rd, 2015
Office staff is rude and they don't care!
Dr Leiva seems to be a good physician although he doesn't go to the hospital. His staff however are very rude and they don't care about the patient. I was yelled at by Lillian and called "a baby" by Ana the nurse. I have never been treated so horribly as a sick patient as I have by this staff!
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4.0 of 5
March 18th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Love this doctor and his bedside manner is warm and inviting. He gets to know you and diagnoses to the t. The problem is the office staff. If they misunderstand your message they give him a totally different story which could make an unpleasant visit. Nurse is nice and caring.
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5.0 of 5
December 10th, 2010
A doctor that cares to get to know you.
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been to many doctors in my life and Dr. Leiva's attentions to me reminded me of what Doctors were like many many years ago- I'm 83 so I know from experience how things used to be. Not only does he take the time with you, he was the only one that diagnosed a solution to my heart and circulatory problem. He prescribed a medication that thinned my blood to allow the flow through my thin veins- now I have no more migraine headaches and the chest pressure and pain has almost completely disappeared-as long as I remember to take this one little pill.Dr. Leiva also is the physician for a dozen of my closest friends of a lifetime-they all have had the same experiences with the Doctor.About the staff, I've read here that people think they are disfunctional. Well, those people don't understand the 'Latin' way. In order to give then patient the attention Dr. Leiva gives, time is needed. The wait time may be 30 to almost one hour, but when you enter and it is your turn, you are grateful for the time he gives you also. And, his staff is also very friendly-when the boss is friendly and caring- the employees follow suit-but, if you are not aware of the ways of Hispanic caring, then you will most definitely miss the love behind the action. I have changed insurance companies two times in order to remain in the attentive and accurate diagnosis of Dr. Leiva. I can't say enough good things of him and his staff. It is the old fashion way of healthcare- time, attention and not by the clock- but by the need.
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2.0 of 5
January 20th, 2010
Horrible office staff!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Getting a refill from this office is like winning the lottery! Rude staff, unprofessional and highly dysfunctional. Stay away from them
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1.0 of 5
January 26th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible Doctor
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