Dr. Frank Malkin MD Patient Reviews

  • Gastroenterology Natick, MA

Overall Rating

3.8
  • 19 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.8)

5 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    16%
  • Neutral
    5%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    16%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18 minutes

Showing 1 - 5 reviews

1.0 of 5
May 19th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office keeps changing appointments. Hard to reach office. They are never there. I keep getting an answering service.
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3.0 of 5
September 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Runs a good office and is a very thorough diagnostician. Been my PCP for many years
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1.0 of 5
March 6th, 2012
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It was impossible to get information from it's service desk...worst phone service than calling to get a computer fixed from HP
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5.0 of 5
August 17th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent office staff. Dianne is very aware of the patients and their needs
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4.0 of 5
June 25th, 2009
Good doctor but busy
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Getting appointments and the waiting time at Dr. Malkin's office can be challenging. You will be put on hold as soon as you call the doctor office.Doc is good and thorough. He talks a lot, and can be direct in his questions. I find him almost rude, but have confidence in him.Recommend him but be prepared for long wait times. Staff and the doc may appear rude and impatient.
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