Overall Review

4.2
  • 9 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.8)

2 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 26.7 minutes

Showing 1 - 2 reviews

5.0 of 5
August 15th, 2012
Kind and Thorough
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mauldin and his nurse are two of the most caring and thorough medical providers I've ever dealt with. I went to them for several years due to chronic sinus infections.Dr. Mauldin did not push surgery on me, he tried everything else first and even helped me try some alternative ideas that I looked into. He always took as much time as I needed at appointments, patiently answering my many detailed questions (I am a scientist by training so I tend to have lots of questions!).His nurse's followup was always prompt and accurate, which is rare these days.When I finally did decide to have endoscopic surgery, it went flawlessly; whereas the ENT I had seen before Dr. Mauldin had punctured the sinus bones of two of his patients in the past two years (causing nearly lethal meningitis infections).I also ended up taking 6 year old to Dr. Maulding for a few years due to her frequent sinus problems, as well. He was incredibly kind, gentle, and patient with her.
Was this review helpful? Yes No

1.0 of 5
January 20th, 2012
Dr Mauldin
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This was my first visit with Dr Mauldin. First off my appoint time was incorrect and my wait time was over 2 1/2 hours. Second Dr Mauldin came into my room and the first words out of his mouth was "why are you here" to my amazement I did not know how to answer him. He never once introduce himself!! He could have been the janitor for all I knew what with the because no nurse entered the room with him until 3to5 mins. After I begin to tell him why I was there, he told me I had some type of issue to which he told me " look it up on the internet mayo clinic or web med you will get all the info you need" Seriously!! Then he told me he wanted to do a procedure and never once told me what he would be doing at all. I wanted him to explain it to me and asked him very nicely to tell me what he would be doing he angrily exclaimed "it is the treatment for your problem" to which I still did not know what that was!He then said you can go read up on it and come back or not come back I don't care! I am speechless trying not to melt or burst into tears...I was Flabbergasted... Mortified...the nurse kept telling me she was sorry over and over.I left there in worse shape than when I entered.I would NEVER recommend this doctor ever!!!
Was this review helpful? Yes No

Nearby Doctors

Dr. Frank Mauldin, MD is similar to these 3 Doctors near Morganton, NC.

Doctor

Dr. Willard Harrill

24 years experience

4.4 of 5

Doctor

Dr. Brian Downs

16 years experience

5.0 of 5

Doctor

Dr. Jamey Cost

11 years experience

4.2 of 5