Dr. Frank Mazzone MD Patient Reviews

Overall Rating

3.7
  • 12 patient ratings
  • 7 reviews

7 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 31.7 minutes

Showing 1 - 7 reviews

5.0 of 5
December 12th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
went in to see urgent care, had a 2-3 hour wait so they let me leave to get some lunch. they called me an hour after I left to make sure I was on my way back because they were able to see me sooner than they anticipated. Dr. Frank Mazzone was the urgent care doctor and was vey thorough, doing many tests until he felt he had the right diagnosis... very friendly and never made me feel unimportant
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1.0 of 5
November 26th, 2011
Pathetic excuse for a Doctor
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Mazzone provided the worst medical experience I have had the misfortune of encountering. After a work injury I was unable to move my shoulder. The emergency room diagnosed it as a torn rotator cuff. Work referred me to Mazzone who insisted it was merely a strain. Well it wasnt. His instructions, was to work out the range of motion by heating it up in the shower and moving it around. After six weeks, several visits later, I got a second opinion. It was a Torn Ligament and a displaced fracture, that Mazzone somehow missed. Dont think all the working out the range of motion was the best advise for a fracture. If you can avoid him, do at all costs.
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5.0 of 5
July 26th, 2010
Great Doctor and Staff!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had many doctors in my life and Dr Mazzone is the best. He is very interested in your health and you can tell he loves being a doctor! His reception and nurse staff have always been very kind to me. This office also takes walk-ins if you can't get an appointment that day. I will never go anywhere else.
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5.0 of 5
June 10th, 2010
Great Office
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is always polite. Dr. Mazzone takes the time with me at each visit. He answers questions I have and works with me to address issues. He is very caring, to the point, accurate, and always asks how you are doing! Truely a great doctor. Office staff are always professional and caring.
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4.0 of 5
December 24th, 2009
Workplace Injury
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Expect to see a PA, but know that Dr. Mazzone is in the building as needed. They have one stop shopping for physical exam, x-ray, bone scan, basic blood labs, urinalysis, hearing testing, etc. The staf is friendly. Once in the exam room, time I spent another 60 minutes that included x-ray and urine test.
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2.0 of 5
October 23rd, 2009
Staff Sucks
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mazzone is a fine doctor. However, his office staff is the worst that I have encountered. They are rude, inefficient, careless and uncaring. I am changing my doctor because of his lousy staff.
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2.0 of 5
September 16th, 2009
Dr. Mazzone
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mazzone? Who the heck is he? Your lucky if you get to even see him, You always get stuck seeing someone else in that office, and your lucky if you get a nice one, and your lucky that you dont die of old age waiting to see the dr. and if you do get to see Dr. Mazzone you better not have issues with personal space cuz he invades it!
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