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Frank Y Zhang MD Patient Reviews

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Overall Review

3.1
  • 11 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.9)

5 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    45%
  • Wait Time 17.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
October 15th, 2013
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Bad bedside manner, lack of patience and failed to provide useful medical advice.
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1.0 of 5
March 30th, 2012
I have never seen someone care less
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been in extreme lower back pain. I visited Dr. Zhang because he was close to my house. He did treat me for pain, and for that he deserves some credit, however, upon my second visit I saw why he was a not-so-great doctor. It was 3 days before I got paid and I didn't have the $35 copay I needed. His office refused to see me and just bill me the copay amount. So I suffered in pain. Then, when I did get some money, he accused me of being a painkiller addict when I was suffering in real pain. He made me essentially beg to get 30 pills, which he deemed a "a lot of pain medication". He barely talked to me to see how I was doing, just finally gave me some medication and left the room. No real check up on my back, no follow up. An MRI 3 days later (ordered by a different doctor) showed I had three herniated discs in my lower back with my spinal cord being impinged upon. I will never return to the doctor who turned me away because I didn't have $35 in my pocket. There is a sign in the office that says some patients can make other arrangements (ie get billed), however, maybe because I'm not Chinese, he turned me away. Combined with accusations of being an addict when I was suffering in pain makes him one of the only doctors I have spent the time to write a review on. He doesn't care about anything but his practice.
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5.0 of 5
December 27th, 2009
If you want to find a doctor, look no further
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank Zhang is an excellent and exceptional medical doctor.
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5.0 of 5
April 24th, 2009
Walte
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Excellent
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5.0 of 5
February 8th, 2009
Experience
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
My father has been sick for ten months. He visited three doctors in the bay area and had multiple tests done. Each doctor performed his own laboratory tests regardless previous tests. Still without conclusions. My father was referred by a patient of Dr. Zhang. My father just visited Dr. Zhang two times. Dr.Zhang diagnosed a rare disease, adrenal gland problems. Now, my father is on medications and lives in normal happy life. Thank you Dr. Zhang!
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