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Dr. Franklin Longo Is this you?

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Chronic Dry Eye

Get the facts about chronic dry eye, including the causes, symptoms and doctors who treat this condition.

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Ratings and Reviews

9 Ratings with 3 Comments

  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    3
  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
27 min

Showing 9 Ratings with 3 Comments

1.0 Rating

August 29th, 2016

Office receptionist

This young lady, who answers the phone, has such hostility it is unacceptable and it occurs each and every time. She doesn't let you gonidh a sentence, accuses you of "arguing" you (when you are asking a simple question), and NEVER calls you back when she stated she will (this has occurred the last three times). Who needs it. Office is like a factory...you are going from one person to the next. $$$ os all they care about...no flexibility with patient scheduling.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

June 3rd, 2015

Too busy for the patient

After waiting approximately an hour , as I did for the last visit also, the Doctor spent 3-4 minutes with me. I'm not certain that I received a thorough evaluation. The visit summary reported that I was improving using prescribed drops for a diagnosis that I don't have. This was just a routine visit. I have no confidence in the service provided.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

January 27th, 2015

Excellent: Was my Eye Dr. for 5 Years for both prescriptions and cataract surgery on both eyes.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

April 16th, 2017

5.0 Rating

February 6th, 2017

5.0 Rating

February 5th, 2017

5.0 Rating

October 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 8th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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