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Dr. Franklin Lum Is this you?

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Ratings and Reviews

6 Ratings with 3 Comments

  • Excellent
    3
  • Great
    1
  • Good
    0
  • Poor
    0
  • Bad
    2
  • Excellent
    3
  • Great
    1
  • Good
    0
  • Poor
    0
  • Bad
    2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 6 Ratings with 3 Comments

5.0 Rating

November 28th, 2016

Ms.

Dr. Lum assumed my case from Southern Kaiser. He immediately searched for my records. He is extremely knowledgeable and courteous. I was very nervous moving to a new area and he immediately assuaged my fears. My gratitude is immense. In a time and age when the MS community struggles with Healthcare and solutions, I seem to receive very good care.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 27th, 2013

Good

He is a nice, smart, good doctor! Like him!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 17th, 2012

This is a doctor who just does not listen, goes through the motions and really does not seem to care. Do not choose this neurologist if you want quality care.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 16th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

April 29th, 2015

5.0 Rating

October 17th, 2014

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