Dr. Franklin Yau MD Patient Reviews

  • Vascular Surgery Garland, TX

Overall Rating

4.3
  • 8 patient ratings
  • 3 comments

Last 12 months:

4.0 (-0.3)

3 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 17.5 minutes
  • Easy Appointments

Showing 1 - 3 reviews

1.0 of 5
August 20th, 2016
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor said after sonogram that I had leaky veins in leg. and torn cave muscle waited three months did another test and he says I don't have leaky veins. This after office visits billing my insurance and also my co-pays and co-pays for the test and billing by insurance. I think he leads you on by milking all the insurance he can to pay for his large staff of young nurse/girls he has in his office, out of you. Have a on -inrun in with receptionist asking for my co-pay back because the doctor didn't do anything but say, why are you here, your appointment is not until next month (appointment mix up by them) and the receptionist refused ; saying you had an office visit. I told her the doctor didn't want to see me today but got billed by insurance anyway and kept my co-pay. I left with a bad taste in my mouth for the way I was treated. I will not go to his office again.
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5.0 of 5
July 10th, 2014
Thank Goodness we found Dr Yau
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Yau is a people Doctor. He explains the procedure & is very easy to talk with. He is very eager to respond to your questions. You would be very pleased to chose him as your Doctor.
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5.0 of 5
October 3rd, 2012
Knowledgable and Caring Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Despite have multiple health problems he got us right in and quickley diagnosed the problem with a soniogram and had a surger within a week and a half. His bright smile and caring manner were so reassuring. His willingness to call previous doctors to discuss the problems showed true professionalism and lack of ego issues some doctors might have. My husband has been so much better since seeing him.
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