Overall Review

3.9
  • 16 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.9)

3 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    19%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
February 8th, 2016
Condescending and unprofessional
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kern use to be a very nice and friendly doctor but unfortunately has become a bit of a narcissist. Not only has he become incredibly rude and condescending but many his staff has followed his poor example. We stayed only because of one of the nurse practitioners but we are leaving. Everything from condescending and unprofessional manner to missed diagnosis and poor record keeping, with an attitude about it to boot. Why anyone would want to take their kids to him is beyond me, but I suspect with wanting to give people a chance as I did him (for years), he gets away with more than he should for longer than he should, like most narcissists do. He wouldn't even take the time to answer questions about a medication he was suggesting and insisted I go online and look it up. There is no point to having a doctor that won't answer questions, especially about a medication. That is just dangerous. It is sad to see his ego get so over inflated, he used to be a great doctor and a nice person.
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1.0 of 5
December 18th, 2013
Left office in tears
Wait time
20 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was spoken to and treated with complete disrespect. Brought my boyfriends 3 year old son into see Dr. Kern and he spoke over me at times, talked down to me, and made me very uncomfortable. My boyfriends exwife, and his sons mother, is dealing with substance abuse and mental health problems which makes communication with her impossible. Out of courtesy for the 3 year old I asked to speak with the dr outside the room for his help in maybe giving a letter explaining the child's health because the print up from the visit may not be enough, so without asking any question as to why, he told me to be an adult and discuss it with her. I replied it wasn't that easy and asked the dr to call the child's father (which the father asked the dr to do before the appointment to clear up any issue) he replied that wasn't his job and I need to communicate as an adult. So I feel that if you have a family that may not live up to Dr. Kern's standards than you will probably be treated the same way.
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5.0 of 5
August 3rd, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kern is always great with my 3 children. He has an excellent bedside manner and has the ability to keep kids focused on "other" things as he goes through routine checkups.Additionally, there has never been a time when we've left his office without feeling genuinely cared for and loved by him.A+ in our books!
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