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Have you seen Dr. Fredric Weiss?
June 6th, 2013referral
March 23rd, 2013
June 1st, 2012Would not go back
September 20th, 2011Shocked at the bookkeeper's behavior
I went in to my first (and only) visit to Dr. Weiss and was prompted to fill out the standard forms. However, this one asked for my full credit card info. When I asked the receptionist if this was necessary, the bookkeeper introduced herself and insisted that it was required but that she would never, under any circumstances, charge my card without my express consent. I decided to put my debit card on file.I was then asked to pay my $40 dollar copay. No problem. However, I realized my checking account was low, and so I asked the receptionist if she could charge $20 to my card and take the rest in cash. She assured me this was fine. Next thing I know, she had accidentally charged the full $40 to my account. She was very nice and said she would refund it right away. Again, no problem.Then the bookkeeper stepped in again and firmly told me "We don't do refunds." When I explained what had happened, she said, "Well it costs us 3% to do a refund so we can't do it" (3% of $20 is a whopping 60 cents). I explained to her again (nicely) that the receptionist had made a mistake and that I did not agree to have my card charged $40, nor did could I afford to.She replied, "Well why not? Can't pay your bill at the end of the month?" I told her it was a debit card and that I would be charged an overdraft due to insufficient funds. Again, a smart answer from her. "Well obviously you have the money because it went through." Apparently she doesn't know how overdrafts work.I told her I hated to be a pain, but I really needed her to refund 20 of the 40 dollars she charged me. This time she said, "Well why don't you just go to the bank later and deposit more money? We don't do refunds." She flat-out refused to correct the mistake her office staff had made because she didn't want to have to worry about 60 cents.Then she had the nerve to tell me that the receptionist "never makes mistakes" and that the only explanation is that I must have been making her nervous! I'm the nicest, most mild-mannered person you'll ever meet.The doctor visit was brief, but he seemed like a decent guy. I haven't really formed much of an opinion of him either way. However, I will not be back to see him again. The whole issue wasn't THAT big of a deal, but the bookkeeper's attitude and rudeness was shocking and off-putting enough to me that I don't think I can trust them. After reading other reviews, I'm tempted to go back in there and insist they tear up my credit card info in front of me.
May 3rd, 2011Dr. Ego
December 20th, 2010Gross
Would not stop looking at my breats. I did get a medical marijuana license easy, but they were never there to confirm me when I went to stores. Pushed his kids stores on me. A jerk,, waste of money! Get your prescriptions from someone who answers the phone.
May 26th, 2010
September 24th, 2009Ugh
Dr. Weiss is a nice man, but his lack of office personell has him overwhelmed. Additionally, he charged my credit card for the visit, and I guess he set it up as a recurring charge, because even though I have only seen him once, I have been charged on my credit card 3 months in a row. He is scattered and a little too laid back for my taste.
November 24th, 2008
October 9th, 2017
August 17th, 2015
Dr. Fredric Weiss is similar to the following 3 Doctors near Encino, CA.
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