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Dr. Galen Smith Is this you?

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14 Ratings • 3 Comments

3.9
  • 9
  • 1
  • 0
  • 1
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
16.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 14 Ratings

Five Stars

Posted on February 10th, 2017

Dr Smith did my husbands neck and his back surgery and he was a very qualitified medically n had an excellent attitude and was very helpful in answering any questions that were asked.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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neck surgery

Posted on March 15th, 2015

Dr. Smith did my neck surgery and I would recommend him to anyone I know who would need back surgery.

Wait time
20 minutes
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Couldn't Be Worse

Posted on May 23rd, 2014

I have grave concerns about Mr. Trent. I am writing on behalf of my father, who is immobile at this time. Mr. Trent was on rotation at the hospital where my father went after suffering spinal compression fractures. Mr. Trent performed two successful kyphoplasty procedures. He followed up with my father and stated he needed for my father to have an MRI, because he believed my father had additional spinal fractures. After that appointment, no one has contacted my family for almost a month. While my father suffers, the staff at Appalachian Orthopaedics has not returned any calls we have made to follow Mr. Trent's guidance. Multiple family members and my father's primary care physician have tried to contact Mr. Trent and now when we call, they have begun to hang up on us. It's rumored Mr. Trent's nurse/coordinator is off; but no one has contacted my father or family. No voice mails have been returned and now when we call, the staff have begun to hang up.UNBELIEVABLE & UNPROFESSIONAL.

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One Star

Posted on May 10th, 2017

Five Stars

Posted on February 23rd, 2017

Four Stars

Posted on January 26th, 2017

Two Stars

Posted on August 19th, 2016

Five Stars

Posted on August 3rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 17th, 2016

One Star

Posted on April 12th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on February 7th, 2015

Five Stars

Posted on December 4th, 2014

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