Dr. Gargi Upadhyaya MD Patient Reviews

Overall Review

3.8
  • 18 patient ratings
  • 7 comments

Last 12 months:

3.7 (-0.1)

7 Patient Reviews

  • Highly Satisfied
    39%
  • Satisfied
    28%
  • Neutral
    17%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    11%
  • Wait Time 24.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
January 14th, 2017
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The problem is not with this doctor it's her staff. Worst medical office staff I have ever dealt with. Takes days at a time to get a call back and even then it's the patient calling. Appointment system is horrible. Staff is rude. No compassion. Dr. Gargi is good but the staff at these medical offices are incompetent and rude. They need to be reported or fired. Takes 3 days to respond to a message? No. Unprofessional and unacceptable.
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4.0 of 5
December 12th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gargi is a very caring and devoted doctor. She takes the time to explain your diagnosis and treatment.
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2.0 of 5
August 3rd, 2016
Poor performance of office staff
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While Dr.Gargi did an outstanding job in analyzing and treating my prostate cancer, her office staff left a lot to be desired. Appointments are poorly scheduled so that there is always a long wait time. But worst of all, I have to rely on picking up my Vicodin prescriptions in betweem office visits and these are very poorly managed by her office staff. This has been the case for the last couple of years: I leave a message that I need a prescription refill, I am told that the staff will leave her a message, I call back to see if it is ready for pickup and find that is not ready. Typically I succeed after several days, frequently having to visit her West Covina office,an extra 30 minute drive!
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5.0 of 5
February 10th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Compassionate, knowledgeable, spends time communicate with patient and Dr. Gargi is professional.
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3.0 of 5
December 17th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A competent and caring doctor. One major issue with Dr Gargi is her complete lack of punctuality. One hour or more wait is not unusual. Needs to understand patients time is just as important as her time.
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1.0 of 5
December 16th, 2015
Would give no stars if I could
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Worse uncompastionate Doctor in the world. only made the situation worse.
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5.0 of 5
April 12th, 2012
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is the best so far.
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