Dr. Gary De La Pena MD Patient Reviews

  • Gastroenterology San Diego, CA

Overall Rating

3.6
  • 14 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    29%
  • Wait Time 22.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
September 10th, 2014
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He should not be practicing medicine... Completely unprofessional and disinterested.. Horrible follow up.
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5.0 of 5
October 22nd, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very thorough and professional.
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5.0 of 5
April 1st, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My friend was very ill and although the schedule was full he worked us into an urgent appointment. They were also able to schedule his procedure in an expedited manner too.
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1.0 of 5
January 3rd, 2011
Dr will not contact me
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
I also have an insurance issue with the Doctor and he will not return my phone call. I also want to talk to him about the findings during the colonoscopy and he won't call me back.
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1.0 of 5
December 2nd, 2010
Bad Business Practices
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred by my internist to this Dr. The office staff mishandled the insurance claim and ultimately forced collections on me and damaged my credit when the whole cost should have been covered by insurance. The office staff were rude and uncooperative in efforts to resolve the problem and the Dr. would not return my calls. The office staff lied to the insurance company regarding the facts of the situation and the insurance company didn't pay them as a result. His Staff particularly, Gina, are rude and have no customer service abilities. This Dr. should be avoided.
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