My friend went to Cottage Hospital E.R. Dr. Neher did not listen to her concerns even though she was diagnosed with shingles at the same hospital 5 days prior. She went with extreme pain and a sore throat. He did not ask her any questions, said nothing was wrong with her throat and assumed she was just a drug seeker. He did not look at her chart to see her previous diagnosis, said he did tests on her that we not warranted, and loomed over her bed and yelled at her when she asked why he was not listening to her symptoms or concerns. He needs to be reprimanded and needs a lesson in bedside manner. She will be seeking damages from the hospital.