Dr. Gayle Masri-Fridling MD Patient Reviews

Overall Review

4.2
  • 19 patient ratings
  • 6 comments

Last 12 months:

3.0 (-1.2)

6 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    5%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
June 24th, 2015
Don't do this doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Over an hour late....no apology...I added a question abs was told she wasn't looking at that on this appointment even though she had been seen several times for that condition....10 minutes split in 2 parts....medication was not called in to pharmacy until I called 2 times to ask its wherabouts
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5.0 of 5
March 11th, 2013
Patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Masai-Fridling is very personable, knowledgable , and efficient. She is quick to refer to another specialist if she feels someone else would be better qualified to care for a specific problem. The phone system, however, is the most inefficient and frustrating I have ever experienced in a doctor's office! I am presently on hold for 2 1/2 hours to talk to a "real human being " to hopefully get an appointment to get my sutures removed today. I am still waiting !!
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5.0 of 5
October 13th, 2011
Diligent and caring
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Masri-Fridling is intense and thorough. She examines you with great attention to every detail and answers every question. She is quick to act. If something is a problem, she deals with it immediately. If a cancer surgeon is required, she lets you know immediately. When she sends material to a laboratory for analysis, she calls personally with the results. She follows through whenever necessary. If special action is required, she will call other physicans in as needed. Her manner may seem a little rushed, but all you need to do is ask for more and she will spend the time needed. I can't say enough good things about her. She is among the best physicians I have ever used. The office has had some problems, especially in answering phones, but has improved recently (October 2011).overall experiences) Highly recommended.
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4.0 of 5
April 1st, 2010
Great Doctor, horrible office experience!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Although her bedside manner could use some polish, I agree with other reviews that she is an excellent doctor who is very thorough and cautious in her recommended approach (when in doubt, cut the thing off, unfortunately). Her staff is oftentimes rude, however, and it is always difficult to get through to the office on the phone, which is a shame. I have tried to tell doctor this, but she wasn't very responsive. No apologies either, just as another reviewer remarked. :-/
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2.0 of 5
November 5th, 2009
not going back
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have used Dr. Masri-Fridling for years, but have finally become fed up. The wait is ALWAYS at least 45 minutes, usually more. No apologies ever given. One time, I finally put my clothes back on and told the nurse after waiting an hour, that I would need to reschedule. My time is valuable too! Next appointment, not one word of the previous delay. I know several patients who see her and will also not go back as waiting time is too long. They actually have a sign that says if you are more than 20 minutes late for your appt. that you will have to reschedule. Ha!
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5.0 of 5
April 30th, 2008
Great doctor!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She accurately diagnosed my melanoma and was firm enough with me to get it taken off (I resisted at first not believeing that the mole could be cancerous). She probably saved my life. Very thorough and knowledgeable!
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