Dr. Gene Francis Del Rosario MD Patient Reviews

Overall Review

2.8
  • 10 patient ratings
  • 2 comments

Last 12 months:

2.0 (-0.8)

2 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    20%
  • Neutral
    20%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 17.5 minutes
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
December 29th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr is good. Staff and office need improvement.
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1.0 of 5
April 16th, 2013
Good Doctor AWFUL staff
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Del Rosario is pretty good, generally takes his time, is proactive and seems to be on top of my health concerns. BUT I can NOT recommend this doctor because the office staff (which is only 1 or 2 people) are THE WORST I have ever dealt with! I have needed specialist referrals 3 different times, each time has required 4-6 callbacks and generally 3-6 weeks to even get the referral. They NEVER call you back, they don't follow through, when the make the appointment they don't correctly explain the problem. They are rude and completely inefficient...it makes it impossible to continue to go...I finally left which is a shame because the Dr is ok...I tried to tell him but he said he is limited in his staff options whatever that means
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