Overall Review

2.8
  • 8 patient ratings
  • 3 comments

Last 12 months:

3.0 (+ 0.2)

3 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    38%
  • Highly Dissatisfied
    25%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
August 22nd, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Listens to me, fully informs me of my options, and follows up on a regular basis. Kind, courteous, professional. Great experience.
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1.0 of 5
September 12th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
l I went to Dr. Neal for many years. At first he seemed to be really concerned about my migraines. Then he just pushed for sleep study that was supposed to reveal all. However he refused to do an additional group of testing while I was sleeping, I gave up trying to find the root of the problem. Fast forward 4-5 years I am now falling backward several times a week. In a year and 6 months I have had major back surgery, both hips broken, broken wrists, several compression fractures but still no advise from Dr. Neal. However the lady at the front desk was very interested in one thing....MONEY. We were not aware that this practice does not take a debit card and she wagged her finger at us (literally) and told us to bring cash only next time and to go home and immediately send check for today's visit . {$20.0O co-payment) . I did so as instructed along with a note to cancel next appt. By the way I had 3 sleep studies ... at St Joes hospital. My answer for diagnosing the problem was "your studies are too complex to determine, How interesting ... so much for sleep studies.
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5.0 of 5
May 2nd, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Informative, knowledgeable, patient, thorough, explains everything in detail, comforting. Highly recommend Dr Neal
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