- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Friendly Staff
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. George Royer?
Nicest Doctor I've seen
Posted on September 29th, 2016
Great Listener, Good Bedside Manner
Posted on September 29th, 2016
Dr Royer is very responsive and a great listener. He is very affirming and helpful. We have special needs child and he goes out of his way to help us and make sure we are accommodated.
Posted on July 1st, 2016
I would recommend Dr. Royer. He has been by my side for four years, very great "bed-side" manners. I am comfortable with Dr.Royer and his staff.
Posted on May 17th, 2016
Best Family Doctor I have had
Posted on March 28th, 2016
Absolutely the best personal Doctor I have had, he is easy to talk to personable and offers options. Very happy I have him as my Doctor.
Posted on March 18th, 2014
They are both awesome. My entire family goes to them. They are great
Posted on December 1st, 2011
Dr Royer is fantastic. I cannot say enough good things about him, He takes his time with his patients,listens to concerns and acts in a professional caring manner. We are so lucky to have found him to meet our medical needs!
Posted on November 8th, 2011
The office staff does not return phone calls and puts the answering machine on.Thus, you cannot call them if you have a problem. The person calling peoplewas insensitive and uncaring on the phone. I will never go back to this doctor again.
Don't disagree or you will be terminated!
Posted on June 11th, 2011
My family and I were patients of Dr. Royer for over 5 years. My child had a peculiar rash around his nose. I tried to call to make an appt. and was told that it would be a 2 week wait and to go to a walk in clinic. I followed those instructions, but the walk in dr did not address the problem. I called back and was told it would another 2 weeks before I could get an appointment. I expressed my concern that the dr. should be made aware that I had been trying to have my son seen for over a month. I requested to have either the head nurse or dr to return my call. No one returned my call. When my husband called the next day, he was told that we had ALL been terminated because I was rude and cussed out the office staff. This was totally untrue and unfounded. Dr. Royer believed someone who had been with his staff for less than 6 months rather than a patient of 5 years. After a visit to a dermatologist, the "rash" was actually a staph infection that had gone untreated for over 2 months. Before that, my husband needed medical records faxed to a specialist. It took 3 phone calls over a 2 week period to actually get that done. My kids loved Dr. Royer, but his staff is a representation of his beliefs and office policies. I would never recommend this practice to anyone.
The worst way to run a medical office
Posted on June 9th, 2011
Let the buyer beware: This is the most backward, ill conceived way to run a doctor's office that I have ever encountered.Usually a doctors office will have someone there who can tell you about your insurance status and they let you know if there is a problem. Not here!Last year,I was billed to the wrong insurance company by Dr Royer's billing service. (even though the office staff copy my insurance card and my drivers license every time I go there)It took me 6 MONTHS to get the billing dept. to send it to the right insurance company.The office staff can't help you, it is completely up to you to deal with the errors which were made by the billing staff. The office staff simply give you a number to call, and you have to leave a message for billing to get back to you.I had to pay some money "in good faith" until my insurance finally got billed and paid for everything. This year, I again encountered problems, and after calling the billing department, I was told that my insurance company was not paying. However when I called my insurance company I was told that they had not been billed. It is a nightmare.It seems to me the doctor has something to do with who he chooses as his staff.
Good doctor, TERRIBLE staff
Posted on February 23rd, 2011
I have been a patient of Dr Royers for years but have recently changed to another doctor because the staff is rude and does a poor job. In 2008 it took them 6 weeks to fax a simple referral to a specialist, and as a result I ended up having to have a surgery that would not have been necessary if they had done their jobs in a timely manor. The office manager gave me a rude and insincere apology with the excuse that "the paperwork must have gotten misplaced" repeatedly. Early in 2010 I called to be treated for the flu and was told by the receptionist that since I had not been seen in the office in over a year that they could not "work me in", and it would be a week before they could see me. I was later told by the doctor that this was incorrect. And later in 2010 I spent monthes clearing up bills where someone did not file my insurance correctly. I have no complaints about the doctor himself, but there are tons of other great doctors that also have great office staffs. Dont waste your time on this one!!
A wonderful doctor!!
Posted on December 20th, 2010
My husband and I have been patients of Dr. Royer for over two years now and are very satisfied with the care we have received.Dr. Royer has a compassion for his patients that is second to none. And this is demonstrated by his care of their health as well as the way he takes the time to really listen. By the end of each visit, I always feel heard and I have never felt rushed. When tests are necessary, Dr. Royer makes a point of going over the results with me, so that I have a better understanding of what is going on with my health-as well as the course of treatment he recommends.I have seen alot of doctors throughout my lifetime, and I can honestly say that Dr. Royer is the best of the best. My husband and I would not hesitate to recommend him to anyone.
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