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Dr. George Wheeler Is this you?

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7 Ratings • 2 Comments

3.4
  • 2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
31.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

FNP/C nurse proves patients are Not a priority

Posted on February 18th, 2015

We (my family) has never actually seen the doctor. We are always sent to the (FNP/C) nurse practitioner. Although Alice has a nice bedside manner once you leave that visit you are no longer a priority. 6 days later i am waiting on a prescription to be called in. The pharmacy said they have no record of it. I called BFP and was told Alice's nurse will call me back. I have been waiting for four hours for Alice's nurse Felicia to call me back to let me know why I haven't had the medication called into the pharmacy. After my 4 hour wait for Felicia I decided to go up to the office. It was apparent that it was funny to the staff because it again took Felicia 20 minutes to tell the front clerk that she is going to send the prescription to the pharmacy. The update was told to me with a smirk. No apologies, no face to face. This could of been resolved with a 5 second phone call.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Wheeler is very professional and caring. He has an excellent bedside manner, and takes time to listen.

Posted on June 25th, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on May 5th, 2015

Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
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Four Stars

Posted on March 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on July 29th, 2014

Two Stars

Posted on June 10th, 2013

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 1st, 2011

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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