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Gerald M Hickman MD Patient Reviews

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Overall Review

3.3
  • 4 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    25%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
March 18th, 2010
Good Doctor. Incompetent Insurance Processing
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hickman is a good family doctor. His staff's ourtright refusal to work with my insurance company (BCBS) cost me $700. This isn't a thoughtless rant. With medical insurance being what it is today, I expect a doctor's office to be my advocate on the insurance front. Medicine isn't just medicine. Doctor's need to understand insurance so their patients don't get charged for services that should be covered. Unless Dr. Hickman's staff has changed I would not recommend him. Other doctor's offices do a much better job of caring for patients in that they take insurance processing seriously.
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