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Dr. Gerardo Lorenzana Is this you?
  • 3
  • 0
  • 3
  • 2
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
56 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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9 Ratings with 1 Comment

1.0 Rating

May 12th, 2013

Mr.

Dr. Lorenzana, was filling in at Southwest Medical Quick Care where the office policy states very clearly on the wall "Patients must be 18 months or older." I brought in my 3 yr old little girl to be seen for a sustained temp of 103.5 and indications of strep throat. Dr. Lorenzana refused service to my little girl. We went over to UMC where the Dr's there quickly saw her and confirmed that is was strep throat and gave her a prescription. Dr. Lorenzana should not be aloud to refuse services to anyone when it is stated in the office policy that children over 18 months would be seen. We were one of three children turned away in less than 5 minutes. What a pathetic excuse for a doctor. Zero stars for a zero of a doctor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

September 19th, 2017

5.0 Rating

May 3rd, 2017

5.0 Rating

July 18th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

July 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

October 27th, 2015

5.0 Rating

September 22nd, 2015

3.7 Rating

September 7th, 2014

3.7 Rating

May 2nd, 2012

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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