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Very friendly and cares about his patients. Not materialistic at all and willing to help on any way. God bless him.
Not at all impressed with the service. After nearly a year with this doctor, I can honestly say I'm done. I'm sick of waiting for hours to see him for 1 to 5 minutes, during which he will be on the phone. I feel like I'm getting very poor care
best doc. I have ever had. truly cares and listens and provides options.
Very informative, friendly and knowledgeable. Actually takes the time to listen to you and doesn't believe in doing any unnecessary procedures. Will suggest least evasive first then proceed from there. The best family doctor that I've ever dealt with. If you need any medical paper work signed, his staff will usually get it signed that same day or the following day. His staff is also extremely friendly and is a direct reflection of him.
the best DR in Michigan
The worst medical staff I have ever experienced. Very rude. I had some concerns and questions for the doctor and he never got back to me. I have been hung up on by the medical staff. If you need a prior auth, it takes them over a month to process and the lady has to idea what she is doing. You get the run around on everything.
We sincerely apologize for the experience you have had with our office. This is not acceptable and does not meet our standards of care in any way. We would appreciate an opportunity to speak with you directly to better understand where we failed to provide you excellent customer service so that we can prevent anything similar from occurring. Please call our office and speak to the office manager, Tiffany, so that she can address your concerns personally. Again, we are very sorry that your perception of our office is not a positive one and hope you give us an opportunity to correct this matter.
2- 3 weeks to get an appointment every time I call. Great doc. Disappointing.
We apologize for the inconvenience that we have caused you. We agree that you should never have to wait 3 weeks to see your doctor or have a long delay in getting a doctor's appointment. Dr. Atto is a very busy physician and his schedule is often booked several days in advance but he does have same day appointments available for urgent matters. For your convenience, we also have other physicians on staff that would be more than happy to see you for a same day or next day appointment. All physicians within the practice have access to the medical records and are able to consult with one another on your care. Please accept our sincere apologies and we look forward to seeing you soon.
Dr. Atto is one of those doctors that doesn't just dictate to you, he actually listens to you, which is more than you can say for some doctors. He is one of the best doctors in the area and medical staff from the local hospitals even suggest patients go to him.
Doc is and was a good friend to myself and Earl. He joked around and made us feel comfortable. We loved him like a part of the family.My husband has passed away and I miss the joking between him and doc.Whenever I paged doc he would always call back not to many doctors do that. I would recommend him to anyone. My husband was very ill and doc was wonderful at healing him
Dr Atto is the most compassionate doctor I have ever met. His diagnosis is extremely accurate. He has a good sense of humor when appropriate. He is the best doctor I have ever had in my 58 years of living. It is amazing how many people I know have him as their primary doctor.
Dr Gwazwan Atto is the best dr I have ever had. He has a wonderful bedside manner. You get the feeling he sincerely cares about his patients. After I started seeing him I put my mother in his care also 5 stars
Dr Atto has diagnosed quite a few illness in my not to healthy husband. Even dieases that are beyond his scope of medicine. He gets us referred to the proper specialists. My husbands health is being managed. When he has an office visit Dr. Atto always asks how the other conditions are doing and stays on top of my husbands entire health care!
Dr. Atto is far and away the best internist I have ever had. He had the care of my Mom and my husband. He was very kind and compassionate to my whole family. He shows an interest in the whole person, not just the area that is a current issue. His staff is very nice as well. They always greet me, often by name. I would definitely recommend him to others and have in the past done just that. Thanks, Doc for being who you are and running a fine practice.
Ever since this office has changed their policies, the wait time has not been longer than 15min. I actually like going to the office now that I don't have to wait over an hour to see the Dr. I will continue to go to this office and see Dr. Atto as a patient. I love all the girls there and even the lab man tony! keep up the good work!
Doctor Atto's staff are the most inept group of people I've ever dealt with. They routinely lie about returning calls for important issues. They are downright rude to patients. I have left several messages for Doctor Atto to call me, so that I could bring these problems to his attention. I've never received a call back from him. I'm not sure if he actually received the messages or not. Overall, I would not hesitate to recommend to anyone seeking a doctor , that they DO NOT choose doctor Atto.
Dear J.R., We apologize for the inconvenience that you experienced in our office. We have a designated person that answers all of the doctor's messages and we are not sure what happen in this case. We have gone back to our records and cannot find any messages with your initials for an entire month prior to your comments. We are not sure if you saw Dr. Ghazwan Atto in our office since there is more than just one Dr. Atto at another location nearby that we are not affiliated with. Please accept our apologies as we take all patients and messages very seriously. We take pride in providing the best care around unparalleled by others, anything less is unacceptable.
I will NEVER go back to this office. I had the worst experience. I had to wait over 2 hours to see a doctor. The lady's at the front desk are rude and unkind. The Doctor, didn't want to hear what I had to say, he was in a hurry to get to his next patient. I felt it was a waste of time. There was only one person who works in the back that was very nice and up beat. She was a little short blond hair girl, She was very nice and understanding. But the rest of the staffs are horrible. If you want a Doctor that has horrible front desk, bad bed side manors and a VERY long wait then this is the Doctor office for you. But not for me. I will not have any of my family become a patient here, And this was my first visit there.
Dear Sir/madam, we are very sorry for the experience you had at our office, we take our patients comments and concerns very seriously. There is no excuse for the unpleasant visit you had at our office. Our #1 goal is to make sure that our patients have the best experience when they visit our office, from beginning to end. Because we value our patients time, we make it a priority to schedule our appointments so you are not waiting long to see a doctor. However, please try to keep in mind that because we evaluate and treat each individual uniquely, certain circumstances may cause your wait to be longer than normal at times. We are making major progress trying to eliminate waiting time, please accept our apologies
Although the wait time can be a little long sometimes, Dr. Atto has been my doctor for years and I couldn't imagine going anywhere else. He spends time with you and anwsers any questions you have which is why I don't mind waiting for him. The girls at the front desk make it easier and you know how long you'll be sitting. I hope he keeps the staff he's got now I notice a few new faces but it's never been this good of a staff before.
Dr. Atto is very attentive about your concerns and goes beyond my expectations for service excellence. He has a true compassion for his patients and provides meticulous care whether your at his office or in the hospital. He is easy to talk to and also his staff is very pleasant and always willing to help. He is a very knowledgeable doctor and always involves the patient in their care. He educates and makes sure that you understand your plan of care.
The wait time is allways to long. I had to wait over an hour each time I went there. The manger there is just rude I don't understand how she is running that place.The manger there is also has been in trouble with the law. I don't understand why he would have a person like that working there. There is allways NEW FRONT DESK people working there as well as the back.. They can't keep no one there!!!! I am sorry but I don't like coming to a Dr. office and seeing all new faces the very next day. That is not how you run Medical office.
I recommend Dr. Ghazwan Atto to everyone! He is wonderful, takes time with me, and actually cares about me and my family. His office staff is good but seem to have new faces often. Parking is sometimes an issue but they are planning on moving to a better facility in the next year. He is the best Dr. I have ever had!!!! He listens!
Horrible visit, it seemed like this office cared about how much they can bill my insurance more than my health! I felt like all that mattered was the money the doctor was billing for. I am unhappy with this office and cannot believe they have good ratings. Bad visit
The staff has a high-rate of turn over. I'm not sure why, with the exception of one newer person. She was very rude on Monday but her mood had improved by Wednesday. The Doctor is wonderful, the newer system has slowed movement out of office instead of speeding it up. Dr. Atto is always listening to your complaints and wants to be sure you understand him, and he understands you. A finer doctor I have never had.
I have been going to this doctor for a long time he is a very good doctor. He knows what he is talking about.His office staff is a another story except for the gray hair lady Jean, is very nice and she helps you in anyway she can.
We apologize that you are not completely satisfied with our staff here at Dr. Atto's. Dr.Atto appreciates any and all feedback, he along with his staff take a lot of pride in offering the best patient care. If you have any problems with his staff please feel free to discuss this with Dr.Atto or you can contact our office manger Melad. It's important to the entire office that our patients are happy. Thank You for your feedback.
Great caring doctor, recommended by three nurses. So glad I found him!
He is a very good doctor. He cares, he listens - everything you could want in a doctor. I have seen plenty and I can say he knows what he is talking about and is very caring. That is pretty hard to find now these days. He is very busy though. But he takes care of busines.As far as the office staff?????hmmmm not that great besides Gene she is awesome!