Dr. Gina Penzi-Luxemberg DO Patient Reviews

  • Osteopathic Manipulative Medicine Huntington, NY

Overall Rating

3.7
  • 18 patient ratings
  • 5 comments

Last 12 months:

3.4 (-0.3)

18 Patient Reviews

  • Excellent
    50%
  • Great
    11%
  • Good
    17%
  • Poor
    0%
  • Bad
    22%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 52.1 minutes

Showing 1 - 12 reviews

5.0 of 5
May 18th, 2016
The best!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
October 26th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Waited an over and hour for 5 minutes of time. She was literally walking down the hall while I was still asking a question. I guess making up the time from the patient who got the hour before me
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4.0 of 5
May 18th, 2015
Old fashioned care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Penzi is one of the only physicians ive seen who takes "the whole patient" into account when assessing an injury or problem. The only downside, expect a long wait in the waiting room. She will spend just as much time with you when it's your turn. Pam (who is quite rude and abupt) and the others who handle appointments do allow you to call in advance to see how far behind she's running, but appointments do need to be booked further apart. Appointment scheduling does need improvement, but Dr. Penzi is very honest, professional and experienced. She delivers old fashioned care, and I often suspect she can feel my pain. If films are ordered, be prepared to make a follow up appt to review them. Unlike most other drs I've seen, she will not discuss the results over the phone when she receives them. This results in even longer waits to know the outcome of diagnostic testing, and I found this to be extremely frustrating.
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5.0 of 5
May 16th, 2015
Best doctor ever!!!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Penzi is a smart, caring, compassionate , gentile doctor. She is easy to talk to & spends time with her patients. You may have a longer than usual wait, but it is well worth it. She has helped me, my family and friends so much, I don't know what we would do without her.
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1.0 of 5
August 21st, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The doctor herself is quite excellent, however I waited over one and half months just to see her. I have been in her waiting room an there we no available seats because the wait was so long. Her staff was rude and unprofessional. People are going there for pain, it is unreasonable to require such a lengthy wait for an appointment as well as to be seen.
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5.0 of 5
March 17th, 2017
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1.0 of 5
February 28th, 2017
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1.0 of 5
February 28th, 2017
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5.0 of 5
February 13th, 2017
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5.0 of 5
August 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

4.0 of 5
March 31st, 2016
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1.0 of 5
September 1st, 2015
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