Dr. Glen Kay MD Patient Reviews

  • Family Medicine Newburgh, NY

Overall Rating

3.5
  • 13 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    31%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
March 24th, 2015
Excellent Experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went in for pre-surgical testing and the staff was great.
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1.0 of 5
October 22nd, 2014
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Paid my co pay, then received a bill stating that I was being charged for seeing a specialist, I did not see a specialist, I was seen by a female nurse or Dr, whatever she was, now receiving notices from a collection agency for seeing Dr Glen Kay, I never saw this man when I was there. Something needs to be done, this place is ripping off clients and insurance companies with false claims.
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1.0 of 5
September 30th, 2014
horrible
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude, unprofessional "doctor". Staff changes seems like every week! Billing department - thieves. Thank God I review my documentation my insurance company sends me.
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1.0 of 5
April 9th, 2014
Bad Billing
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Decent enough health care, but didnt get to see actual Dr. Was a cash customer, Paid cash in full at time of visit. Got a secondary bill for $10 after paying cash at time of visit. Was sent to collections for $10. Overall avoid this place, not professional.
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2.0 of 5
May 17th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
been going to this office for awhile-things are going downhill in this office-office is too busy-you can't actually see the dr. the new PAs are not that informed. office staff is making many mistakes and fiddling with the computer system gets in the way of patient care.
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