Internists, Gastroenterologist (digestive)
34 years of experience
Video profile
Accepting new patients
Dr Bruce S Samuels LLC
189 Greenbriar Blvd
Ste C
Covington, LA 70433
985-871-8920
Locations and availability (3)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3

Total Reviews

3

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 4 of 4 stars
Promptness:
  • Currently 2.6666666666667 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 3.3333333333333 of 4 stars
Bedside Manner:
  • Currently 3.3333333333333 of 4 stars
Spends Time with Me:
  • Currently 3.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 4 of 4 stars
Average Wait: 43 minutes
  • Currently 1 of 4 stars
 |  Never again!  |  show details
Mar 20th, 2012

1st)Dr. Hedgpeth didn't thoroughly explain his findings after doing an EGD & Colonoscopy on my husband. He failed to explain a necessary change in diet and failed to go over the photos of the procedures with me after they were done. Luckily the nurse did and also explained the change in diet etc.2)Dr's office staff: You can NEVER speak to a person starting from when you call to make an appointment. You must leave a message for them to call you back. I called daily for a solid week trying to get an alternative medication for my husband due to the high co payment of the one that Dr. Hedgpeth prescribed and left a message every time and NO ONE EVER called me back. When I saw the Dr. on the day of my husband's procedure I asked him about the medication and he told me my husband could take an over the counter (Zantac) that may be cheaper. (Why didn't he just tell us that instead of giving a expensive prescription?) I went on to tell him about the problem in getting a call back from his office staff and all he said was "that's how their phone system works" and showed no concern about it what so ever...so I just said "Ok, thanks Dr." and will NEVER see him again and will tell everyone I know not to either.

  • Currently 4 of 4 stars
 |  sense of humour  |  show details
Apr 19th, 2011

a very warm setting,good bedside manners nice attitude

  • Currently 4 of 4 stars
 |  show details
by anonymous on Jan 2nd, 2009

The doctor was very knowlegeable about my medical problem and treatment. His staff was very nice and helpful.