Dr. Glenn Hedgpeth MD Patient Reviews

  • Gastroenterology Covington, LA

Overall Rating

3.2
  • 14 patient ratings
  • 3 comments

Last 12 months:

3.5 (+ 0.3)

3 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    14%
  • Neutral
    7%
  • Dissatisfied
    21%
  • Highly Dissatisfied
    21%
  • Wait Time 42.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
March 20th, 2012
Never again!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
1st)Dr. Hedgpeth didn't thoroughly explain his findings after doing an EGD & Colonoscopy on my husband. He failed to explain a necessary change in diet and failed to go over the photos of the procedures with me after they were done. Luckily the nurse did and also explained the change in diet etc.2)Dr's office staff: You can NEVER speak to a person starting from when you call to make an appointment. You must leave a message for them to call you back. I called daily for a solid week trying to get an alternative medication for my husband due to the high co payment of the one that Dr. Hedgpeth prescribed and left a message every time and NO ONE EVER called me back. When I saw the Dr. on the day of my husband's procedure I asked him about the medication and he told me my husband could take an over the counter (Zantac) that may be cheaper. (Why didn't he just tell us that instead of giving a expensive prescription?) I went on to tell him about the problem in getting a call back from his office staff and all he said was "that's how their phone system works" and showed no concern about it what so ever...so I just said "Ok, thanks Dr." and will NEVER see him again and will tell everyone I know not to either.
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5.0 of 5
April 19th, 2011
sense of humour
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
a very warm setting,good bedside manners nice attitude
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5.0 of 5
January 2nd, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
The doctor was very knowlegeable about my medical problem and treatment. His staff was very nice and helpful.
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