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Dr. Gordon Iiams Is this you?
  • 4
  • 3
  • 1
  • 0
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
41.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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12 Ratings with 2 Comments

4.0 Rating

May 28th, 2016

prompt appointment due to referral.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 18th, 2009

Very disappointing experience with Dr. Iiams.

I was referred to Dr. Iiams to have a sliver of glass removed from my skin. A local anesthetic was all that is needed. I arrived 15 minutes early for my appointment and had all paperwork filled out by my appointment time. It took over two hours from my scheduled appointment time (9:15 am) to be brought back to an exam room.After waiting for about 10-15 minutes, Dr. Iiams came in. Without looking at the affected area, he said I would need to schedule surgery at the hospital to have it removed (including pre-op and post-op appointments). He said that they would have to make a large cut in my finger and search for the glass. The spot with the glass was puckered- it was very obvious where it was and that it was not very deep at the time of the appointment. Asking me to come in for an outpatient procedure on another day I would have accepted, but surgery? Ridiculous. Given the demeanor and actions of the doctor, my opinion is that they were doing the following:A) Shuffling me out of the office without providing an adequate level of care in order to clear through appointments quickly.B) Scheduling me for a more complicated procedure in order to make more money.I canceled the surgery because I was unable to get 3 days off of work and have someone I know take time off work to drive me home.The problems I had with the visit were clearly explained on two separate occasions. Their response was to try persist in having me schedule the surgery. When declined, they tried to get me to say the problem resolved itself.The glass is still a painful nuisance. It works its way out and puckers the skin, then gets pushed in when pressure is accidentally applied and the cycle starts again. This would no longer be an issue if Dr. Iiams actually examined the patient (me) and provided a reasonable procedure for the problem.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 6th, 2017

1.0 Rating

April 9th, 2017

5.0 Rating

April 5th, 2017

4.0 Rating

February 23rd, 2017

5.0 Rating

January 24th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

June 15th, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 20th, 2015

1.0 Rating

July 25th, 2012

5.0 Rating

May 17th, 2011

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

November 5th, 2010

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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