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We had been seen several times over a six month time frame. We would always plan on it being a full day event since we never made it out before 6 hours.Each time we would get another prescription and spend $200 . In February the Dr told us my son should receive a second surgery to shorten the muscles on his eyes (first surgery was by a different Dr. when he was 2. he is 8 now) although honestly I thought there was not a problem. She appealed to the motherly instincts and believing I was doing the right thing for my child agreed to the operation. The surgery was EXTREMELY traumatic for my autistic son! The next day My son woke up to his eye completely over to one side(mind you the opposite eye from the problem eye). We put his glasses on to find that this only made it worse! We called, and called, and called! The doctors answering service didn't know where she was and took a grand total of 7 hours to find her. She meets us the next morning and not only down plays the problem she also was kind enough to write another prescription for eye glasses! At this point I was in over $1000 in prescriptions and a botched surgery! I gave in and was referred to another Dr. now we have to put our son through another surgery to fix what she did, but on the bright side if this is in fact a bright side- the new Dr. has only given us 1 prescription. You don't have to take my advice however I am giving it in hopes of saving a family from enduring what we have!
Besides the fact that this doctor's appointment took about 4 hours of my time the doctor was rude and the staff was rude. The place looked like a pig sty. I don't care how good a doctor you are, I deserve to treated with a little more respect.
Dr. Shin is an excellent,caring and concerned doctor. I highly recommend her to one and all. The assistants and office staff also get a top rating.
I think Dr. Shin knows what she is doing, but I waited 4 hours for my appointment. That's ridiculous. I could hear everything that was going on in the office around me. I know for a fact she wasn't even in the building for half of the time. I heard lots of gossiping going on. I heard the staff chatting and laughing and then clearly talking about other patients(and not necessarily about their medical conditions.) Very unprofessional. I was treated like another number, with absolutely no respect for me, my child or my time.
Hi I'm Maria R. think her stuff are not nice at all..because when things at my husband work came down we coultend pay the insurve i talk to her manager 2 years ago and she was sow mean and roud when i ask to make the bill by payments shi said that doc.Shin didnt work like that the bill was 3000 i said if i can pay her 500 monthly she said now that it had to be all togeher at that time we didnt have the mony ..When i ask the manager to talk to doc.Shin she said that she didnt talk abaut bills with paciente.thats way my somdidnt sow her again.and he remenber her as his best doc........
Hi my name.is Maria Rodriguez my son Christian R had doc Shin as his doc she is a execelent doc. i new it when i saw her the first time workin with my kid She is the best...
The wait time and whole time you are at the office is about 3 hrs EVERYTIME! They leave you in the waiting room for at least an hour before seeing you, then you go in to a tech, then wait again, then go in to see dr, then wait again. The whole visit shouldnt take more then 1 hr. to take 3 hrs when u have kids is absolutely rude, and ridiculous. Shows the Dr. doesn't care about you at all.
Appointment at 9:20, waited until 10:45 then the nurse escorted us back, took a few notes in a room, and the escorted us to another waiting room with others until 11:55. Was moved to screening room where we waited til 12:20 for Dr. Shin to finally come into the room. She was done with her exam at 12:25. RIDICULOUS! They overbook their appts, and the staff is very rude. Dr. Shin has BAD Bed-side manner. Would never go back.
She is the best man im always excited to go even though im scared of the results but the staff there are cool...its funny becuase when there asking you whats the problem they write everything its a cool system...speaking off cool its cold in the office.
Dr. Shin performed Strabismus surgery on my 4 year old son and screwed it up. Instead of the SLIGHT cross he had prior to surgery, he now has 1 eye turned WAY out. She over-corrected BAD. After 6 weekes of no change or changes for the worse, I told her that everything was NOT ok. She screwed it up, she needed to fix it. Now, because she does not like me, she refuses to see my son. Who, by the way, STILL has double vision and a 'wall-eye'. Our insurance is not accepted by anyone else. Dr. Shin screwed him up and wonn't admit it, refer us to anyone else, release his records or FIX IT! "Sorry I operated on your eyes and that it was unsuccessful, but I don't like your mom so I'm not going to fix it." She should be ASHAMED of herself. Be certain surgery is the only way to correct the problem, then be sure NOT to ask any questions or rub her the wrong way, cause once she screwsw up, she won't fix it!
My daughter, who is now 6 and has Down syndrome, has been a patient of Dr. Shin's prior to her opening Ideal Eye Care. Dr. Shin has always been good to us and has performed a couple surgeries on my daughter. I would recommend her to anyone!
My son hwas born with strabismus.... You would never know. I have always known what to expect next with her no surprises. She takes the time to explain what and why.Although you wait about 3 months for the appointment (unless it is urgent) She is well worth the wait.
Great with eye muscles (crossed eyes) in kids and adults. I've never been around a more patient knowledgeable doctor. She is ALWAYS smiling.
We have been to many but I feel the most confident with her. She spends a lot of time with my daughter, despite her behavioral difficulties. She seems to understand the complexity of the medical issue. The only complaint is the waiting. The office staff is excellent, one of the few best we have been to in Las Vegas.
Best Pediatric Opthamologist: With one child having a slightly lazy eye, another being watched for glaucoma, I wanted the best for my kids. She is well known as the best, and after my children became current patients, I see why. The wait is rather long fo
WE LOVE HER!!!: We relocated from the East Coast and were very concerned about finding a pediatric eye surgeon that could compare with the one we were currently using. Our daughter had already has one eye surgery and we were told to be prepared for one or