Dr. Gregg Vagner MD Patient Reviews

  • Surgery of the Hand Austin, TX

Overall Rating

4.0
  • 12 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.0)

12 Patient Reviews

  • Excellent
    58%
  • Great
    0%
  • Good
    17%
  • Poor
    17%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 19.4 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
June 26th, 2012
Dr. Vagner was very courteous and has a great bed sid manner!
Wait time
15.0 minutes
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1.0 of 5
September 10th, 2010
Terrible Experience
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Absolutely terrible. Bad communication. They rescheduled my appointment and didnt call to tell me until the last second. They then left a bizarre message that I couldnt understand, never using the word rescheduled, only *mumble*mumble*reminder*mumble*. So I show up really early only to be told its delayed. I had told everyone repeatedly that I had a needle phobia. On the phone I was promised numbing cream and that theyd use gas to knock me out before they did anything. After they delayed my procedure and I have to show up AGAIN, they go back on all their promises and say they arent going to do anything at all for my phobia. Then they try to act like I hadnt told anyone! I told everyone! Repeatedly! Many, many phone calls asking exactly what they would do! So they messed up the schedule and want to rush everything! While waiting I overheard another patient saying that he also was not told until the last second, and he was told that everyone had known the appointments were going to be rescheduled days before! They should let patients know that! Every single person was rude and not at all understanding or reassuring. The anesthesiologist and wrist surgeon both have a severe attitude problem. If you want to be treated like a HUMAN BEING go to someone else. 0 stars out of 5.
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5.0 of 5
October 26th, 2016
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3.7 of 5
January 29th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 7th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
August 3rd, 2014
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5.0 of 5
April 21st, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 3rd, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
March 15th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients

2.3 of 5
November 8th, 2010
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 3rd, 2009
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 26th, 2009
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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