Overall Review

4.3
  • 11 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.7)

3 Patient Reviews

  • Highly Satisfied
    73%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Wait Time 14.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

4.0 of 5
April 21st, 2015
good doctor, horrible staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I really like this doctor. He seems to know what he's talking about. The staff up front and on the phone always seem to be extremely rude. I think they seem to forget that you are actually a paying customer/patient. Anytime you call to make an appointment expect to be on hold for 20 minutes. I suppose they think you have time to hold a phone to your ear that long. No urgency over the phone or at the counter to check in. They leave you standing there forever then when they do call you up it's impossible for them to smile or be pleasant. Good doctor, horrible staff.
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5.0 of 5
May 30th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Waited on the phone over twenty minutes to get appointment....can never talk with a nurse over the phone!
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5.0 of 5
November 29th, 2011
Excellent doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Runser has been my primary care doctor for approximately 20 years. He and his staff have always been very professional yet caring and will refer to a specialist when one is needed. I highly recommend Dr. Runser.
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