Dr. Gretchen Graves MD Patient Reviews

  • Pediatrics Pittsburg, CA

Overall Rating

3.9
  • 10 patient ratings
  • 3 comments

Last 12 months:

1.0 (-2.9)

10 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    10%
  • Poor
    20%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Wait Time 46.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
July 31st, 2012
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a pre HMO PPO doctor. She spends time with each patient and actually knows them not a 10 minute walk-in office visit. She is thorough but at the sacrifice of long wait times. I prefer a thorough doctor than a greedy one. I am sure my insurance only pays a basic office visit even if she spends some time with the kids at a loss to her. I would recommend that she have one day to do express visits for parent on a tight schedule.
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5.0 of 5
March 8th, 2012
parent
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a awesome doctor, It's her staff that need customer service training.The long wait to get in a room is due to Dr. Graves taking careful and consideration to her patients needs and cercumstances.
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2.3 of 5
August 9th, 2010
Wait too long!
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a 5 star doctor but she is too slow. Our last visit we left after 1hr and 35mins of waiting. Not just his time its every time. i have been calling for the last 2 months trying to make an appointment, I have left message after message. She is a great doctor if you can ever see her. Good luck. I changed doctors after 19 yrs of going to her I have 2 children and knew everthing about them before looking at the chart. Again she is great but need some time management
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1.0 of 5
February 27th, 2017
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3.0 of 5
October 14th, 2015
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5.0 of 5
July 8th, 2015
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5.0 of 5
October 24th, 2014
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5.0 of 5
July 19th, 2014
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2.3 of 5
July 14th, 2014
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5.0 of 5
June 8th, 2014
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