Overall Review

4.1
  • 9 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    11%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    0%
  • Wait Time 46.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
July 31st, 2012
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a pre HMO PPO doctor. She spends time with each patient and actually knows them not a 10 minute walk-in office visit. She is thorough but at the sacrifice of long wait times. I prefer a thorough doctor than a greedy one. I am sure my insurance only pays a basic office visit even if she spends some time with the kids at a loss to her. I would recommend that she have one day to do express visits for parent on a tight schedule.
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5.0 of 5
March 7th, 2012
parent
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a awesome doctor, It's her staff that need customer service training.The long wait to get in a room is due to Dr. Graves taking careful and consideration to her patients needs and cercumstances.
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2.0 of 5
August 9th, 2010
Wait too long!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Graves is a 5 star doctor but she is too slow. Our last visit we left after 1hr and 35mins of waiting. Not just his time its every time. i have been calling for the last 2 months trying to make an appointment, I have left message after message. She is a great doctor if you can ever see her. Good luck. I changed doctors after 19 yrs of going to her I have 2 children and knew everthing about them before looking at the chart. Again she is great but need some time management
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