Dr. Guillermo Ponce De Leon MD Patient Reviews

Overall Review

3.8
  • 30 patient ratings
  • 2 comments

Last 12 months:

3.5 (-0.3)

2 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    13%
  • Neutral
    10%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 21.6 minutes

Showing 1 - 2 reviews

1.0 of 5
February 18th, 2016
Poor office staff
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ponce's staff if the worst staff I have ever seen. They keep you on hold until you hang up and call back again only to be put on hold for another 20 minutes. I have left several message for the surgery coordinator and never get a reply. I guess the staff doesn't care about patients. Looking for another Doctor
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1.0 of 5
January 28th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I don't feel important or that he is concerned about my concerns. I feel like I'm a # and not a person.
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